Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Chandrika Karakkaayala

Administration Associate
Chennai,Tamil Nadu

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

1
year of professional experience
3
Languages

Work History

DEVI ENGINEERING AND CONSTRUSTIONS PVT LTD
Hyderabad

Senior Customer Service Associate
08.2021 - 01.2023

Job overview

  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Created and maintained databases to track and record customer data.
  • Developed strategies to streamline and improve office procedures.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Established administrative work procedures to track staff's daily tasks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Identified issues, analyzed information and provided solutions to problems.

Education

Acharya Nagarjuna University
, Guntur

Bachelor of Science from Computer Science
04.2015 - 2018.06

Board Of Intermediate Education
, Vijayawada

High School Diploma
03.2013 - 2015.03

Skills

    Process optimization

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Timeline

Senior Customer Service Associate

DEVI ENGINEERING AND CONSTRUSTIONS PVT LTD
08.2021 - 01.2023

Acharya Nagarjuna University

Bachelor of Science from Computer Science
04.2015 - 2018.06

Board Of Intermediate Education

High School Diploma
03.2013 - 2015.03
Chandrika KarakkaayalaAdministration Associate