Hi, I’m
Chandrika Karakkaayala
Administration Associate
Chennai,Tamil Nadu
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
1
year of professional experience
3
Languages
Work History
DEVI ENGINEERING AND CONSTRUSTIONS PVT LTDHyderabad
Senior Customer Service Associate
08.2021 - 01.2023
Job overview
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Developed strategies to streamline and improve office procedures.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Established administrative work procedures to track staff's daily tasks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Identified issues, analyzed information and provided solutions to problems.
Education
Acharya Nagarjuna UniversityGuntur
Bachelor of Science from Computer Science
04.2015 - 06.2018
Board Of Intermediate Education Vijayawada
High School Diploma
03.2013 - 03.2015
Skills
Process optimization
Meeting minutes
Spreadsheet management
Office administration
Executive presentations
Mail distribution
Employee timesheet processing
Workflow planning
Business correspondence
Policy and procedure modification
Attendance record management
Time management
Documentation and reporting
Mail handling
Strategic planning
Staff Management
Social media knowledge
Administrative support
Relationship building
Timeline
Senior Customer Service Associate
DEVI ENGINEERING AND CONSTRUSTIONS PVT LTD
08.2021 - 01.2023
Acharya Nagarjuna University
Bachelor of Science from Computer Science
04.2015 - 06.2018
Board Of Intermediate Education
High School Diploma
03.2013 - 03.2015