Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Languages
Accomplishments
Timeline
Generic
Chandrima Chanda

Chandrima Chanda

Kolkata

Summary

I am an accomplished public relations professional with expert understanding of business needs, public perception and media practices. Helps companies and high profile individuals control narrative with strategic communications approaches. I am well-versed in corporate communication, sales support and branding. In have impeccable writing, editing and interpersonal skills with internal and external audiences. i am deadline-driven, tenacious and successful at thriving in high-pressure environments.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Operations and Publicity Manager

SunoSunao Technologies Pvt Ltd
Kolkata
06.2023 - Current
  • Built and strengthened industry partnerships to improve product placements, amplify coverage and maximize effectiveness of marketing strategies.
  • Researched latest market trends and analyzed data to develop public relations strategies and tactics.
  • Taught in-house employees strategies for successful internal and external communications.
  • Increased brand awareness through development and implementation of successful public relations campaigns.
  • Research, identify and find out creators suitable for the brand , who can enrich the brand and make it more popular and spread it amongst the target audience.
  • Analyze the creations of the creators along with the team, oversee their target achievement.
  • Prepare strategies to utilize the creators in different platforms, events (both online and offline) to make the brand and its motive reach the target audience.
  • Manage social media, in-app notifications, organize various contests with Marketing Director and team.

Public Relations and Marketing Manager

LetsAuthor Pvt Ltd
India
10.2022 - 06.2023
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Improved marketing to attract new customers and promote business.
  • Identify target audience, single handedly promoted the brand in different avenues so as to trigger sales and promote the products of the company.
  • Manage marketing calendar, identifying offline and online channels to showcase the brand and the products, arrange book launches and identify book fairs, trade fairs and other channels.

Senior Marketing Manager

Bharati Bhawan Publishers And Distributors
Kolkata
06.2017 - 10.2022
  • Responsible for creating and executing a comprehensive marketing strategy to increase the visibility and sales of published and previous books. This would involve analyzing target audiences, identifying marketing channels.
  • Leveraged data insights from surveys, previous campaigns and market research to develop targeted marketing initiatives.
  • Planned and oversee marketing campaigns for new book releases, as well as for blacklist titles. This include creating promotional materials, coordinating with authors and designers, organizing book launches or author events, , coordinating webinar/workshops for schools, allocating subject experts and utilizing digital marketing channels such as social media, email marketing, and online advertising.
  • Conduct market research to identify trends, target audience preferences, and competitor analysis. This information would help you develop effective marketing strategies and tactics.
  • Responsible for managing media relations, press releases, and author interviews. Building relationships with journalists, bloggers, and book reviewers would be important to secure media coverage and reviews for books.

P.R & Marketing Officer

P.R & Marketing Officer
Kolkata
08.2014 - 08.2016
  • Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
  • Identifying channels to promote the brand in different online/offline events all over the country.
  • Engaged, informed and supported staff on media and marketing outcomes.
  • Established targets for social media platforms to reflect business objectives.

Customer Service Associate

The Stadel
Kolkata
12.2011 - 06.2012
  • Responded to customer calls and emails to answer questions about products and services.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided training and support to new associates to help provide high-quality customer service.
  • Trained new personnel regarding company operations, policies and services.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Assisted the P.R manager with her work

Education

High School Diploma -

South Point School
Kolkata
04-2004

High School Diploma -

Carmel Convent School
Kolkata
04-2006

Bachelor of Arts - English Language And Literature

Asutosh College
Kolkata
06-2009

Master of Arts - P.G Diploma in Public Relations

EMDI Institute of Media And Communication
Kolkata
05-2011

Skills

  • Ul>
  • Communication planning
  • P>Social media coordination
  • P>Trade show representation
  • P>Analytical and Critical Thinking
  • P>Problem-Solving
  • P>Decision-Making
  • P>Self-Motivated
  • P>Active Listening
  • P>Teambuilding
  • P>Dependable and Responsible
  • Public Speaking
  • Writing, Editing, and Proofreading

Certification

Certification in Microsoft Word.

Knowledge of French Language-Beginner level

Affiliations

  • I have a fair idea of digital marketing
  • I have been a part of several events- Lakme Fashion week, Zee Bangla Awards, Dance India Dance and many others.
  • I am into writing and have maintained company blogs in my previous organisations.

Languages

English
First Language

Accomplishments

  • I have received several local awards for my results in 10th and 12th standard.

Timeline

Operations and Publicity Manager

SunoSunao Technologies Pvt Ltd
06.2023 - Current

Public Relations and Marketing Manager

LetsAuthor Pvt Ltd
10.2022 - 06.2023

Senior Marketing Manager

Bharati Bhawan Publishers And Distributors
06.2017 - 10.2022

P.R & Marketing Officer

P.R & Marketing Officer
08.2014 - 08.2016

Certification in Microsoft Word.

Knowledge of French Language-Beginner level

04-2012

Customer Service Associate

The Stadel
12.2011 - 06.2012

High School Diploma -

South Point School

High School Diploma -

Carmel Convent School

Bachelor of Arts - English Language And Literature

Asutosh College

Master of Arts - P.G Diploma in Public Relations

EMDI Institute of Media And Communication
Chandrima Chanda