Summary
Overview
Work History
Education
Skills
Certification
Projects
Accomplishments
Training
COVER LETTER
Timeline
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CHANDRIMA SARKAR

Bengaluru

Summary

Contracts Manager with 11 years of experience at IQVIA, specializing in contract negotiation and team leadership. Demonstrated success in budget analysis and compliance management, driving process improvements that enhance operational efficiency. Expertise in client relationship building, risk management, and team alignment with organizational goals to achieve exceptional results.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Contracts Manager

IQVIA
10.2024 - Current
  • Conducted regular reviews of existing contracts to identify areas for improvement or renegotiation.
  • Oversaw and managed a group of Business Analysts and Contract Analysts dedicated to customer account management.
  • Analyzed and improved budgeting and contracting processes, implementing effective process enhancements.
  • Managed daily budget, contract, and proposal processes for large, complex contracts.
  • Served as regional expert on budgets, contracts, proposals, acting as key interface for assigned customers.
  • Developed comprehensive understanding of compliance with all processes and policies related to contracts.
  • Negotiated contracts with customers to ensure the best terms for the company.
  • Participated in cross-functional teams to develop effective contract management systems.
  • Provided training sessions on contract management processes and procedures.

Team Lead and Senior Contract Analyst

IQVIA
03.2021 - 09.2024
  • Developed and managed strategic client relationships, ensuring adherence to contractual agreements.
  • Collaborated with Project Managers and clients to effectively assign projects.
  • Acted as intermediary to facilitate timely review and resolution of contractual variations.
  • Provided mentorship and support to colleagues, enhancing team performance.
  • Trained new staff in relevant processes and procedures.
  • Held regular one-on-one coaching sessions with staff members to encourage personal development.
  • Monitored team performance against targets, taking corrective action where necessary.
  • Resolved escalated customer complaints or queries promptly and efficiently.
  • Monitored team progress and enforced deadlines.
  • Delegated tasks appropriately according to individual skill sets.
  • Provided support for special projects as required by management team.
  • Reviewed and negotiated contracts for services in accordance with company policies and procedures.

Contracts Analyst II

IQVIA
01.2018 - 02.2021
  • Oversaw end-to-end contract lifecycle to ensure compliance and efficiency.
  • Supported contract negotiations to achieve favorable outcomes.
  • Analyzed contract terms for comprehensibility and legal alignment.
  • Streamlined budgeting strategies by engaging internal and external stakeholders.
  • Advised on best practices for budget development processes.
  • Maintained accurate records of all contracts and related documents.
  • Assessed risks associated with contracts and developed mitigation strategies.
  • Facilitated training initiatives for new staff to enhance team capabilities.

Contracts Analyst I

IQVIA
08.2016 - 12.2017
  • Facilitated preparation and review of end-to-end proposals and contract documents for clinical projects.
  • Assisted global business hubs in developing and finalizing contracts to secure project funding.
  • Evaluated proposal scope, assessing technical and financial risks associated with projects.
  • Drafted new contracts using existing templates, negotiating terms with client.
  • Collaborated with stakeholders to provide contract-related information and support.
  • Resolved disputes arising during the contract lifecycle .

Associate Contracts Analyst

IQVIA
09.2014 - 08.2016
  • Supported global business hubs with proposals and contracts management.
  • Prepared and reviewed proposals and initial assessments for accuracy.
  • Coordinated with team members to define diverse scopes of work.
  • Developed budgets for proposals and contracts aligning with client needs.
  • Maintained contract documents, databases, and tracking systems for current information.
  • Collaborated with project teams to ensure contracts met client requirements.
  • Assisted in contract negotiations through analysis and stakeholder support.
  • Performed quality control checks on all contract documents for completeness.

Education

B. Pharm -

The Oxford College of Pharmacy
Bengaluru, Karnataka, India
01.2013

II PUC -

R.S.V.M Jharkhand
Jharkhand, India
01.2009

SSLC -

D.A.V
Jharkhand, India
01.2007

Skills

  • Team leadership
  • Client relationship management
  • Conflict resolution
  • Training and mentoring
  • Contract negotiation
  • Budget analysis
  • Risk assessment
  • Compliance management
  • Proposal development
  • Process improvement
  • Business performance management
  • Problem solving
  • Talent development
  • Cross-functional team coordination

Certification

  • Industrial Training Successfully completed 150 hours of industrial training on Manufacturing, Packaging, Quality Control and Storage of different pharmaceutical ingredients and medicaments.
  • LEAN Practitioner, LEAN Facilitator, LEAN Manager Training facilitated by IQVIA

Projects

Local Anaesthesia 01/1970 - 01/1970 Project on Local Anaesthesia, Bioequivalence 01/1970 - 01/1970 Bioequivalence project, Hypertension with Diabetes 01/1970 - 01/1970 Case Presentation on Hypertension with Diabetes

Accomplishments

Leadership and Process Improvement Successfully managed a group of Business Analysts dedicated to developing strong client relationships and implementing process improvements, resulting in enhanced customer satisfaction and efficient operations.

Training

  • Customer Negotiations Training Organized by the Global Training & Development team- IQVIA.
  • Accountability Workshop Organized by the Global Training & Development team- IQVIA.
  • Clinical Services–training Organized by the Global Training & Development team- IQVIA.
  • IPR and Regulatory Guidelines Seminar Participated in the national seminar on IPR and Regulatory Guidelines for Herbal Drugs in Pharmacognosy.
  • Analytical and Bioanalytical Methodologies Seminar Participated in the national seminar on Application of Analytical and Bioanalytical Methodologies in Pharmacy in Pharmaceutical Chemistry.
  • Recent Trends in Preclinical and Clinical Research Seminar Participated in the national seminar on Recent Trends in Preclinical and Clinical Research in Pharmacology Organized by OXFORD COLLEGE OF PHARMACY.

COVER LETTER

  • Dear Hiring Manager
  • Drawing from IQVIA's commitment to innovation in healthcare, I am driven by the impact that strategic contract management can create. Holding a pivotal role at IQVIA, I have been instrumental in strengthening partnerships with elite clientele, aligning with IQVIA's dedication to excellence.
  • In my current role as Contracts Manager, I lead a team responsible for managing high-profile client accounts, where we have not only upheld but strengthened client relationships through targeted process improvements. One distinct success story involved spearheading a transformative budgeting process for a complex account, which not only resulted in reduced operational redundancies but also optimized resource allocation, fostering a more collaborative and efficient client relationship. This achievement has been a crucial step in aligning with IQVIA's overarching goal to deliver exceptional value while maintaining compliance and strategic foresight.
  • My unwavering commitment to refining contracts and processes has been a cornerstone of my career. By integrating Lean methodologies and orchestrating budget strategies that harmonize customer needs with business objectives, I have consistently contributed to streamlined contract management frameworks. I am adept at not merely managing metrics but also embedding strategic improvements within client interactions.
  • I am keen to further discuss how my background, actions, and solutions in contract management can contribute to driving the continued success of your department. I am eager to bring my experience to your team and explore the mutual benefits our collaboration can yield. Looking forward to the opportunity to discuss my candidacy in depth. Thank you for considering my application.
  • Sincerely
  • [Your Full Name]

Timeline

Contracts Manager

IQVIA
10.2024 - Current

Team Lead and Senior Contract Analyst

IQVIA
03.2021 - 09.2024

Contracts Analyst II

IQVIA
01.2018 - 02.2021

Contracts Analyst I

IQVIA
08.2016 - 12.2017

Associate Contracts Analyst

IQVIA
09.2014 - 08.2016

B. Pharm -

The Oxford College of Pharmacy

II PUC -

R.S.V.M Jharkhand

SSLC -

D.A.V
CHANDRIMA SARKAR