Chandru K P
Bangalore
Summary
Accomplished HR Operations Manager with extensive experience in managing HR functions across leading organizations such as Capital One, Talent500, and Credit Suisse. Demonstrates expertise in HR operations, employee engagement, and compliance management, leveraging advanced systems like Workday and PeopleSoft. Proven track record in policy formulation, talent acquisition, and team management to enhance operational efficiency. Skilled in creating HR analytics dashboards for strategic reporting and driving change initiatives. Committed to fostering a positive employee lifecycle experience through effective onboarding and offboarding processes. Career goal: To continue advancing HR strategies that align with organisational objectives while promoting a culture of continuous improvement.
Overview
14
14
years of professional experience
Work History
HR Operations Manager - Senior Associates
Capital One India Services Private Limited
Bangalore
09.2022 - Current
- Managed HR operations using Workday system.
- Onboarding and offboarding formalities.
- Addressing all associates' queries.
- HR compliance and vendor management.
- Creating and updating HR policies.
- Creating HR data and dashboards for MBR, QBR, and other reporting purposes.
- Working with enterprise team for system enhancement.
- Benefits benchmarking and analysis.
- Developed and implemented HR policies and procedures to improve operational efficiency.
Global Operations Manager HR
Talent500
04.2021 - 08.2022
- Oversaw day-to-day HR operations, including onboarding and offboarding processes.
- Enhanced HR Operations Model for Talent500.co as primary contact for client employees and managers.
- Ensured effective onboarding and offboarding to create positive employee lifecycle experiences.
- Managed employee data for seamless payroll, Provident Fund, and Professional Tax processes.
- Collaborated with external compliance teams to ensure organizational adherence to standards.
- Generated offer letters with meticulous attention to detail and accuracy.
- Maintained 100% accuracy of all employee data in accordance with defined standards.
- Delivered all talent engagement initiatives to foster a supportive work environment.
HR Ops- HRBP
Credit Suisse India Pvt Ltd
08.2017 - 02.2021
- Handling and managing team of 6 members for onboarding activities with the help of Vendor resources(TCS)
- Driving Day to Day HR Operations of entire employee life cycle from Onboarding to Off Boarding
- Act a single POC for Employee issues and enquires for Bangalore location and being face of all HR teams
- Addressing employee requests regarding human resources issues, rules, and regulations - Majorly with Payroll related quires, benefits and Compensation.
- Establishing a strong connect with cross-functional stakeholders like Recruiters, Background Verification team and Recruiting Coordinators to ensure the candidate has a smooth On-Boarding experience.
- Generating offer letters and conducting SOX audit for Offers and SPOC for all functions for the following areas of HR. HR Operations, Performance Management, Compensation & Benefits, Statutory Compliances, Employee Relations.
- Identified HR compliances gaps, ensured the organization is secure from all legal and Risk management
- Coordinated with other functions of HR for seamless on-boarding of new joiners; 900+ in 3 years both Physically and Virtually
- Coordinating and monitoring Recruitment process and conducting recruitment drives for RFIT (more than 10+ recruitment drives with 2000 candidates)
- Onboarding documentation and P Filing and Audit.
- Organizing Payroll session, in the location and understand the Pain areas of employees and resolve their issues
- Organizing CSR activity in the location.
- Act as SPOC for all the Trainings and Scheduling session for RFIT.
HR Operations Executive
Fire Eye Cyber security Pvt Ltd
07.2016 - 08.2017
- Generating and creating offer letter for India region and releasing the same for Finance and Hiring manager approval
- Handling escalations, providing root cause analysis and recommendation. Creating error report and implementing for the other teams.
- Getting approval for exceptional hiring with Finance approval and Hiring manager
- Initiating Background check for new joiners with India
- Creating workday record for new joiners, correction and deletion of records
- Single POC for employee related quires (Workday, Offer letter, Terminations)
- Co ordinating with stake holders for timely Payroll processing and Investigating the discrepancies, finding the RCA and implementing Solutions without effecting the process.
HR Analyst
Cisco Systems India Pvt. Ltd
07.2013 - 07.2016
- Assist with day to day operations of the HR functions and duties
- Deal with employee requests regarding human resources issues, rules, and regulations - Majorly with Payroll related quires, benefits and Stock.
- Properly handle complaints and grievance procedures. Communicate with public services when necessary (UAN and PF related Query)
- Experience working with technology including a high level of comfort and confidence with systems such as HRIS like HRMS, SAP, Staffing tool (Virtual Edge)
- Single Point of Contact (SPOC) for the entire Cisco Global Offer compliance and HRMS (Shared services Model)
- Involved in creating SOP for Offer approval and Audit SOP and successful in eliminating error.
- Work with HRIT team as functional consultant
- Work closely with Recruiters, Background Verification team and Recruiting Coordinators to ensure the candidate has a smooth On-Boarding experience.
- Automation update from HRMS to payroll in case of start date changes or any changes done.
- Work with payroll and Benefits team to understand there requirement from NHO team. Responsible for 25000+ employees in Internal transfers and compensation calculation activates.
- Utilizing case management system activities and case queues to ensure timely replies and processing of cases.
- Ensuring timely on-boarding of New Hires to provide a seamless new hire on-boarding experience.
HR Ops Specialist
Honeywell Technology Solutions
08.2011 - 07.2013
- Hands on experience in PeopleSoft Ver. 8.4 (Operations such as Payroll, Hiring, Transfers, Terminations, Assignments, Promotion, Position Changes, Job Reclassifications, Reorganizations, Benefits.
- Responsible for managing large number payroll activates around 20000 employee for EMEA + APAC region every month and 150000+ employees for basic updating such as Hiring, Transfers, Terminations, Assignments, Promotion, Position Changes, Job Reclassifications, Reorganizations, Benefits.
- SPOC in team for conducting RCA and RPS. Excellence in conducting root cause analysis.
- Responsible for generating staffing reports from E-Taleo to analyze and share with tier 2 team
- Generating Day to Day Metrics and Reporting to Tier 2 activities
- Involved in process transitions and monitoring the same till its stabilization, with involvement in designing of SOPs, training teams.
- Addressing first level technical issues by identifying the root cause of the problem.
- Collaborate with Data Providers/In putters in HR and the business to ensure data is accurate.
Education
M.B.A - Human resource
Visveswaraiah Technological University
01.2010
Bachelor of Science - Bio Technology
Mysore University
Skills
- HR operations management
- Workday and HRMS expertise
- HR business partnering
- Organizational development initiatives
- HR project automation
- Talent acquisition strategies
- Employee engagement practices
- Employee data administration
- Compensation and benefits management
- Wellness program implementation
- HR analytics and reporting
- Compliance auditing (internal and external)
- HR transition processes
- Vendor management (MSA, PO, invoice negotiation)
- Team leadership
- Human resource management principles
- Operational risk management
- Talent management lifecycle
- Policy formulation and analysis
- Training and development programs
- Employee relations strategies
- Exit interview analysis
Accomplishments
- Highest number of RAVE award winner for Bangalore location @Credit Suisse.
- Rewarded as Best performer for the 3rd quarter 2014 @Cisco Systems.
- Recognized Best employee of the quarter Jan - April 2012 Honeywell Technology Solutions Lab.
- Star Performer for monthly Recognition Honeywell Technology Solutions Lab.
<Enter your own>
- Date of Birth: 05/13/88
- Visa Status: Holding B1 B2 Visa for United States of America till 2026
Projects Handled
- Cisco Systems, Interface errors with SAP and HRMS: Gathering the recurring errors and conducting RCA.
- Honeywell Technology solutions lab, Smart Forms Project - Requirement Gathering for the Employee Change Notice Form.
Areas Of Excellence
- HR Operations (Workday, HRMS, & PeopleSoft)
- HR Business Partnering
- OD & Change Initiatives
- HR Projects / Automations
- Talent Acquisition & Retention
- Employee engagement
- Employee data management
- Compensation & Benefits
- Wellness
- HR Analytics
- SOX Offer Compliance audit
- HR transition
- Vendor Management
- Stakeholder Management
- Team Management
Timeline
HR Operations Manager - Senior Associates
Capital One India Services Private Limited
09.2022 - Current
Global Operations Manager HR
Talent500
04.2021 - 08.2022
HR Ops- HRBP
Credit Suisse India Pvt Ltd
08.2017 - 02.2021
HR Operations Executive
Fire Eye Cyber security Pvt Ltd
07.2016 - 08.2017
HR Analyst
Cisco Systems India Pvt. Ltd
07.2013 - 07.2016
HR Ops Specialist
Honeywell Technology Solutions
08.2011 - 07.2013
M.B.A - Human resource
Visveswaraiah Technological University
Bachelor of Science - Bio Technology
Mysore University
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