Chandru Manjunath
Mysore
Summary
Dedicated and passionate educator with two years of teaching experience and 4 years of IT experience and seeking a challenging position in computerised accounting to inspire and empower students while fostering a positive and engaging learning environment
Overview
10
10
years of professional experience
Work History
Teaching Assistant
Inner Voice, CCAD, HR @ Marketing Coaching Academy
02.2022 - 06.2024
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Supported classroom activities, tutoring, and reviewing work.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Completed daily reports on attendance and disciplinary performance.
- CRM - MBA
- SCM - MBA
- Human Resource Development - MBA
- Marketing Strategy - MBA
TECHNOLOGY SUPPORT SPECIALIST
BPOTSO - Infosys Private Limited
9 2023 - Current
- Billing, Invoicing, Reconciliation
- Worked on Monthly and Weekly report
- Maintenance and keeping up-to-date documentation
- SPOC for Stockiest with internal and external clients & Handling Invoicing, Billing Submission Report & Sales Ledger Tracking Including Order Booking
- Rejection Analysis of failure Invoices and providing the resolution
- Allocation of daily task to team
- Analyzing and raising tickets in Basware application to redispatch the invoice or getting the resolution from support team on daily basis
- Regular monitoring - manual task
- Joining weekly cross-meeting / troubleshooting meeting
- Supported on weekends/Monthly/Quarterly.
PROCESS SPECIALIST- IJP TEAM - HRO DOMAIN
Infosys Private Limited
11.2021 - 11.2023
- Participation on handover meetings Change Activities at week ends
- IJP activities - Promotion, Progression and Same Job Sub Level - employees who are all applied for the promotion checking their eligibility criteria
- Background verification Checking about the mandatory training compliance Informing the candidate to complete the relevant mandatory training
- Coordinating with stake holders, hiring Manager and reporting Manger based on the Job Posting and the candidate applied for that JOB ID
- Sharing the VAC assessment link for applicant and guiding them to take the assessment
- Sharing the tracker with vendor for VAC assessment link
- Deploying the selection email for respective employees based on the VAC assessment result
- Maintaining the utilization tracker of entire team members
- Circulating the Master Report for team
- Assigning the calls, Maintaining the feedback call tracker of entire team
- Attending Kick-off-meeting for new project received and Managing Delivery Unit Reviews and Helping delivery to understand reviews HR operations like handling Onboarding activities of US Candidates
- Working for us onboarding process (back end HR) Knowledge on Statutory Compliances
- Hand holding for new joiners until they assigned to their respective account (Project) Employee ID Creation and Employee ID Mapping Creating User IDs for new users
- Troubleshooting, managing the User IDS
- Follow-up with clients to ensure resolution is complete and timely.
SENIOR PROCESS EXECUTIVE_US ONBOARDING-HRO DOMAIN
Infosys Private Limited
01.2019 - 10.2021
- Working as a Briefing Coordinator for Airtel and Amazon client
- Explaining about the new offer launched and facilities of the product to employees and sending the emails to all the workforce to implement and explain to the customer
- Maintaining the attendance record and taking the sing off post session of briefing
- Attending the emergency call and chats were the fraudulent occurred towards the customer while giving the service from the employee or Delivery partner
- Providing the new idea towards the automation and maximizing the profit to the organization
- Follow-up with clients to ensure resolution is complete and timely.
BRIEFING COORDINATOR
Hinduja Global Solution
01.2015 - 08.2016
- Working as a Briefing Coordinator for Airtel and Amazon client
- Explaining about the new offer launched and facilities of the product to employees and sending the emails to all the workforce to implement and explain to the customer
- Maintaining the attendance record and taking the sing off post session of briefing
- Attending the emergency call and chats were the fraudulent occurred towards the customer while giving the service from the employee or Delivery partner
- Providing the new idea towards the automation and maximizing the profit to the organization
- Follow-up with clients to ensure resolution is complete and timely.
Education
MASTER OF BUSINESS ADMINISTRATION (M.B.A.) IN HUMAN RESOURCES MANAGEMENT -
Vidya Vikas Institute of Engineering & Technology
Mysore, KarnatakaBACHELOR OF COMMERCE IN BUSINESS ADMINISTRATION - FINANCE - undefined
St. Philomena's Degree College
Mysore, KarnatakaPUC IN COMMERCE - undefined
St. Philomena's PU College
Mysore, KarnatakaSSLC - undefined
Marimallappa's High School
Mysore, KarnatakaSkills
Active Directory Management
Software Installation
Ticketing system proficiency
Wireless Networking
Remote Desktop Support
Customer Service
Technical issues analysis
Technical Troubleshooting
Problem-solving abilities
Help Desk Support
Excellent Communication
Self Motivation
Organizational Skills
Team building
Personal Information
- Date of Birth: 11/04/1994
- Gender: Male
- Nationality: INDIA
- Driving License: KA5520200003056
- Marital Status: Single
- Religion: Hindu
Languages
Hindi
Intermediate (B1)
English
Advanced (C1)
Kannada
Bilingual or Proficient (C2)
Awards
- Participated in National Level Management Fest (MANNOVEX) on 31st & 1st April- 2017 for Best Manager.
- Participated in the TAXUNT conducted by Elective Tax Student, Department of Commerce in ST. PHILOMENAʼS COLLEGE (Autonomous
- Participated in a preliminary course in ENGLISH Language in CHRIST CULTURE ACADEMY
- Participated in the biggest inter-school science quiz in India conducted by T.I.M.E. (Triumphant Institute of Management Education Pvt.Ltd.)
- Participated in B.V.Karanth College Yuva Rangothsava in 2012, 2013, 2014 Karnataka
Projects
Major - Internship project on Siderforgerossi India Private Limited, Mysuru, CRM - Customer Relationship Management Minor - Internship project on Angel Broking Private Limited, Mysore, 1. Demat Account
2. Mutual Funds
3. SIP
4. Longer-term trading
5. Inter Day trading
Disclaimer
I hereby declare that the information furnished above in this curriculum Vitae is true to the best of my knowledge and belief.
Timeline
Teaching Assistant
Inner Voice, CCAD, HR @ Marketing Coaching Academy
02.2022 - 06.2024
PROCESS SPECIALIST- IJP TEAM - HRO DOMAIN
Infosys Private Limited
11.2021 - 11.2023
SENIOR PROCESS EXECUTIVE_US ONBOARDING-HRO DOMAIN
Infosys Private Limited
01.2019 - 10.2021
BRIEFING COORDINATOR
Hinduja Global Solution
01.2015 - 08.2016
TECHNOLOGY SUPPORT SPECIALIST
BPOTSO - Infosys Private Limited
9 2023 - Current
MASTER OF BUSINESS ADMINISTRATION (M.B.A.) IN HUMAN RESOURCES MANAGEMENT -
Vidya Vikas Institute of Engineering & Technology
BACHELOR OF COMMERCE IN BUSINESS ADMINISTRATION - FINANCE - undefined
St. Philomena's Degree College
PUC IN COMMERCE - undefined
St. Philomena's PU College
SSLC - undefined
Marimallappa's High School
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