Chandru Natarajan
Chennai
Summary
I am a dedicated and detail-oriented professional with a strong educational background in B.E., I bring a unique blend of technical expertise and a passion for learning new things. This combination of academic achievement and diverse interests reflects my well-rounded and adaptable nature, making me a versatile candidate. Experienced AR Caller with strong background in healthcare billing and collections. Possess sound understanding of revenue cycle management, claim adjudication, and denial management. Focused on improving cash flow by reducing days in accounts receivable. Proven ability to maintain patient confidentiality while providing high-quality customer service. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
AR Caller
Omega Health care
Chennai
02.2024 - Current
As an AR Executive at Omega Health Care, I was responsible for managing accounts receivable processes and ensuring timely payment collection. I utilized my strong accounts receivable skills and experience with EHR systems to effectively handle billing discrepancies and maximize revenue.
- Managed accounts receivable processes and ensured timely payment collection.
- Handled billing discrepancies and resolved issues to maximize revenue.
- Collaborated with cross-functional teams to address billing or payment issues.
- Provided solutions to ensure accurate reimbursement and maximize revenue.
- Followed all federal, state, and local laws related to collections practices.
Customer Support Executive
Altruist pvt. ltd
Chennai
10.2022 - 01.2024
- Answered customer inquiries via phone, email, and chat.
- Provided detailed information about products and services.
- Resolved customer issues in a timely manner.
- Maintained accurate records of customer interactions.
- Developed solutions to address customer complaints.
- Ensured compliance with company policies and procedures.
Education
B.E. - Mechatronics Engineering
K.S.Rangasamy College Of Technology
05.2021
Skills
- HIPAA Compliance
- Payment posting
- Medical coding understanding
- Medical billing knowledge
- Data entry proficiency
- EHR (Electronic Health Records) Systems Experience
- Problem-Solving and Analytical Skills
- Denial Management
Awards
Star performer, For Being Customer Focused., 08/01/23, Awarded as the star performer of the month for handling and resolving customer queries and requests within a given TAT time.
References
References available upon request.
Timeline
AR Caller
Omega Health care
02.2024 - Current
Customer Support Executive
Altruist pvt. ltd
10.2022 - 01.2024
B.E. - Mechatronics Engineering
K.S.Rangasamy College Of Technology
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