CHANDU PAPPU
Business Analyst
Bengaluru
Summary
Dynamic leader with a proven track record in business development and strategic partnerships, demonstrating a strong ability to drive significant sales revenue increases. Expertise in staff management and customer relations consistently cultivates valuable partnerships and fosters teamwork across diverse environments. A solid foundation in effective sales strategies and operational efficiency underpins the successful achievement of organizational goals. Committed to driving revenue growth through strategic planning and client relationship management, leveraging proficiency in CRM tools and data analysis to optimize sales processes for maximum impact.
Overview
4
4
years of professional experience
4
4
Certifications
Work History
Senior Inside Sales Manager
The Knowledge Academy
02.2025 - Current
- Led inside sales team to achieve quarterly revenue targets through strategic planning and execution.
- Developed and implemented training programs to enhance team performance and product knowledge.
- Analyzed sales data to identify trends and adjust strategies for optimal results.
- Collaborated with marketing to create targeted campaigns, increasing lead generation and conversion rates.
- Streamlined sales processes, enhancing efficiency and reducing response time to customer inquiries.
- Implemented new CRM system to better track customer interactions and drive data-driven decision making.
- Created customized solutions for clients by effectively analyzing their unique needs, challenges, or pain points within their respective industries.
- Established key performance indicators to track team performance and drive accountability.
Sales Specialist
Simplilearn
04.2024 - 11.2024
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Implemented a comprehensive training program that resulted in improved employee skills development and productivity levels.
- Increased sales revenue by developing and implementing effective sales strategies, and handled customer relations issues, enabling quick resolution and client satisfaction.
- Grew the customer base through targeted outreach and networking events.
- Streamlined operational processes for improved efficiency and cost reduction.
- Proven ability to learn quickly and adapt to new situations.
- Developed and maintained strong client relationships to enhance customer satisfaction and retention.
- Conducted market research to identify potential clients and assess competitors' strategies.
- Collaborated with marketing teams to design and implement promotional campaigns.
- Provided product knowledge training to new sales team members to ensure effective customer engagement.
Chief Operating Officer
TechLang
05.2022 - 04.2024
- Define the overall vision and mission of the company, and lead fundraising efforts, including pitching to investors.
- Oversee the design and development of the educational product or platform.
- Maintained accurate records of all prospecting activities using CRM software tools for effective lead tracking and follow-up efforts.
- Recruit and manage a diverse team of employees and contractors.
- Conducted market research and analysis to identify emerging trends and competitor activities, informing strategic business decisions.
- Monitored the sales pipeline closely to track progress toward monthly quotas, adjusting tactics as needed for optimal results.
- Lead fundraising efforts, including pitching to investors, and securing grants.
- Developed and launched innovative language learning applications to enhance user engagement.
- Established strategic partnerships with educational institutions to expand market reach.
Business Development Associate
Skillvertex Edtech
02.2022 - 05.2022
- Maintained client information and accounts in company databases.
- Worked closely with other interns and colleagues for knowledge sharing, skill development, and team building.
- Engaged with customers to build business relationships.
- Supported the sales team for higher revenue generation through lead qualification and prospecting.
- Increased client base by identifying potential customers and conducting market research.
- Developed knowledge of company products and services to make suggestions according to customer needs.
Education
Post-Graduate Certificate - Project Management
Project Management Institute
Remote12.2024
Bachelors - Electronics And Communications Engineering
Presidency University
Bengaluru, India05.2022
Skills
Business Development
Certification
Certified Scrum Master
Timeline
Senior Inside Sales Manager
The Knowledge Academy
02.2025 - Current
Sales Specialist
Simplilearn
04.2024 - 11.2024
Chief Operating Officer
TechLang
05.2022 - 04.2024
Business Development Associate
Skillvertex Edtech
02.2022 - 05.2022
Bachelors - Electronics And Communications Engineering
Presidency University
Post-Graduate Certificate - Project Management
Project Management Institute