CHANDUKUMAR T
Davanagere
Summary
Ambitious and self-motivated professional with proven leadership and team management skills, seeking to contribute as an Area/Operations Manager in a dynamic organization. Strong ability to deliver growth, lead teams effectively, and work in challenging, high-paced environments.
Seasoned Operations Manager and talented leader with 4+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
3
3
years of professional experience
1
1
Language
Work History
Field and operations Manger
Eternal Pvt Ltd. (Zomato)
10.2023 - Current
Led fleet management and logistics operations across critical zones. Optimized delivery routes and improved operational processes. Managed large delivery teams, achieving operational KPIs. Handled inbound and outbound delivery partner issues. Resolved escalations, ensuring delivery partners' satisfaction.
Sr. Supply Associate
Dunzo Digital Pvt. Ltd.
Associate Lead
Shadowfax Technologies Pvt. Ltd.
Manager
Fresh on E-commerce Pvt. Ltd.
Fleet Manager
Bundle Technologies (Swiggy)
Team Leader
Gojavas Logistics
Education
B.Com
DR. C.V. RAMAN UNIVERSITY
04.2001 -
PUC - undefined
Siddeshwara PU College
SSLC - undefined
St. Mary’s Convent
Skills
Leadership & Team Management
Customer Service & Complaint Handling
Communication & Collaboration
Decision Making & Innovation
Time & Organizational Management
Microsoft Office (Word, Excel, PowerPoint)
Windows & Mac Operating Systems
Hardworking, confident, and adaptable
Strong motivational and team-building skills
Goal-oriented with the ability to multitask
Committed, innovative, and dependable
Operations management
Problem-solving
Customer service
Performance monitoring
Process improvement
Planning and implementation
Interests
Hobbies: Cooking, Riding, Indoor Games
Timeline
Field and operations Manger
Eternal Pvt Ltd. (Zomato)
10.2023 - Current
B.Com
DR. C.V. RAMAN UNIVERSITY
04.2001 -
Sr. Supply Associate
Dunzo Digital Pvt. Ltd.
Associate Lead
Shadowfax Technologies Pvt. Ltd.
Manager
Fresh on E-commerce Pvt. Ltd.
Fleet Manager
Bundle Technologies (Swiggy)
Team Leader
Gojavas Logistics
PUC - undefined
Siddeshwara PU College
SSLC - undefined
St. Mary’s Convent
Declaration
I hereby declare that the information provided above is true to the best of my knowledge and belief.
Additional Experience
- Managing and motivating delivery partners/riders
- Handling calls, resolving queries, and customer interactions
- Coordinating logistics and operations for service efficiency