Chanika Turner
Walgreens
Hammond
1
Certification
25
years of professional experience
Dynamic Pharmacy Operations Manager with proven expertise at Walgreens in optimizing workflow and enhancing patient safety. Skilled in inventory control and staff training, I successfully streamlined processes, reducing waste and improving service delivery. Committed to fostering team collaboration and ensuring compliance with regulations while delivering exceptional patient care.
Work History
Pharmacy Operations Manager
16 Years 2 Months- Oversaw daily pharmacy operations, ensuring compliance with regulations and company policies.
- Managed inventory levels, optimizing stock availability while reducing waste.
- training new techs for pharmacy staff, doing weekly schedules
- Analyzed workflow processes, identifying areas for improvement and streamlining procedures.
- Addressed patient complaints promptly and professionally, working collaboratively with other healthcare professionals as needed to resolve issues satisfactorily for all parties involved.
- Typing 35 to 40wpm
- Answering calls and Customer service
- Process and resolve insurance issues
- Ordering Meds, unpacking drugs from totes and stock
Secretary
7 Years 10 Months*Processing drivers log book for delivery and pick up
*Unloading Trucks on pallets
* Record keeping
*assign deliveries to drivers
Education
High School Diploma
Skills
Prescription verification
Medication dispensing
Patient counseling
Workflow optimization
Pharmacy management
Pharmacy automation
Direct patient care
Patient safety
Training and mentoring
Operations management
Team building
Insurance billing
Staff training
Inventory control
Medicare and medicaid process
Inventory and restocking
Pharmacy operations management
Certification
Ptcb certified
Timeline
Pharmacy Operations Manager
Walgreens
05.2010 - CurrentRead More
Secretary
Dturn Enterprises
01.2002 - 11.2009Read More
Cosmopolitan Prep High School
High School Diploma
Read More