Dhananjay P
Kannur
Summary
Dedicated academic advisor with expertise in academic advisement, degree requirement guidance, and compliance monitoring. Proven ability to develop efficient systems for record management, ensuring student success and progression. Dynamic academic advisor skilled in relationship building and workshop facilitation. Focused on guiding students to achieve their educational goals while ensuring adherence to university policies and compliance requirements. Committed to fostering an environment that promotes student retention and success. Results-driven academic advisor with strong skills in academic advisement and record management. Known for developing effective systems that enhance compliance monitoring and track student progress. Ready to leverage expertise to support student achievement and institutional goals. Results-driven Branch Coordinator with proven ability to enhance team performance through effective training and motivation. Known for building strong client relationships and optimizing operations to drive profitability.
Overview
4
4
years of professional experience
Work History
Branch Coordinator
Skymark Education
kannur
02.2024 - 11.2025
- Coordinated branch operations to ensure smooth daily workflow.
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
- Developed training programs to enhance team skills and improve overall branch performance.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Increased efficiency and drove branch revenue by optimizing daily operations.
- Provided exceptional customer support by addressing inquiries and resolving issues promptly.
- Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.
- Coordinated logistics and resources for events, ensuring seamless execution and participant satisfaction.
Team Leader
Skymark Education
Kannur
04.2023 - 02.2024
- Maintained a positive work environment that promoted collaboration between team members.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Collaborated with other departments to ensure alignment of goals across teams.
- Developed strategies for problem solving and conflict resolution among team members.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Academic Advisor
Skymark Education
Kannur
12.2022 - 04.2023
- Guided students in setting goals and achieving educational objectives.
- Provided academic advisement to students on degree requirements, course selection and university policies.
- Conducted workshops on academic success strategies and skills.
- Maintained accurate records of student progress towards graduation.
- Monitored student attendance and grades in database to verify retention and progression.
- Developed and implemented efficient systems for tracking and managing academic records, ensuring compliance with university policies.
Business Development Executive
Learning Bot
Kochi
02.2022 - 09.2022
- Built relationships with clients, partners and vendors to facilitate successful partnerships.
- Conducted market research and identified potential business opportunities.
- Maintained a database of contacts from prospective clients for future follow-ups.
- Listened to customer needs to identify and recommend best products and services.
- Engaged with clients to understand their requirements and deliver tailored solutions.
- Analyzed competitor activities in order to understand industry trends and dynamics.
- Developed and implemented strategies to increase customer base and revenue growth.
- Collaborated with cross-functional teams to create tailored learning solutions.
Education
Bachelor of Arts - English Language And Literature
Depaul Arts And Science College
Kannur 06-2019
High School Diploma -
GHSS Pala
Kannur 06-2016
Skills
- Academic advisement
- Degree requirement guidance
- Workshop facilitation
- Record management
- Compliance monitoring
- Relationship building
- Market research
- Business strategy development
- Problem solving
- Effective communication
- Time management
- Team collaboration
- Attention to detail
Languages
English
Proficient (C2)
C2
Malayalam
Native
Native
Tamil
Upper Intermediate (B2)
B2
Hindi
Beginner
A1
Timeline
Branch Coordinator
Skymark Education
02.2024 - 11.2025
Team Leader
Skymark Education
04.2023 - 02.2024
Academic Advisor
Skymark Education
12.2022 - 04.2023
Business Development Executive
Learning Bot
02.2022 - 09.2022
Bachelor of Arts - English Language And Literature
Depaul Arts And Science College
High School Diploma -
GHSS Pala