Chanjeet Singh Dhawan

Client Name Sammons Financial Group

• Analyze client’s business requirements and processes through document analysis, interviews, workshops, and workflow analysis
• Responsible in Requirement gathering i.e. as part of TAX Agile team participated in Product backlog meeting where high level requirement is identified and created
• Actively participated in Backlog grooming as part of TAX Agile team in prioritizing the user stories for each sprint identifying the acceptance criteria and estimating the efforts / points for the User Stories
• Conduct 5+ levels of testing including functional, regression, user acceptance, integration, and performance to verify the client’s needs are met
• Involved in Scrum/Stand-up meetings to update the offshore status everyday
• Involved in Agile Retrospective to discuss the iteration and identifies actions for improvement going forward after end of each Sprint
• Actively involved in mentoring the offshore team by allocating projects, clarifying the issues related to functional and regression areas and cross training the offshore team on major functionalities as required
• Proven ability to support multiple complex projects under tight deadlines, often with competing priorities
• Strong experience in Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC)
• Proficient in handling complete life cycle of development and testing projects
• Proficient in development of Test Strategy, Test Specifications, Test Plan, Test cases for Functional Testing, System testing, Integration testing, Regression testing, Boundary testing and User Acceptance testing
• Actively, involved in planning phase to provide Testing Estimates and Testing Schedules
• Point of contact in UAT support
• Responsible for review / created test cases and test data preparation for UAT execution and host Demo with End Users / Business
• Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
• Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
• Documented business processes and analyzed procedures to align with changing business needs.
• Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
• Assigned tasks to associates, staffed projects and updated all involved parties to enhance optimal business flow.
• Conducted interviews with key business users to collect information on business processes and user requirements.

Client Name Prudential Financial

Collecting and Analyzing requirements, Preparing Business Requirements and Functional Specification Documents

• Interacting with client for queries resolution, requirements gathering, analysis and scoping

• Engage client to gather software requirements/business rules, and ensure alignment with development teams
• Translate stakeholder requirements into different tangible deliverable such as functional specifications, use cases, user stories, workflow/process diagrams, data flow/data model diagrams
• Evaluate risks related to requirements implementation, testing processes, project communications, and training
• Identify and reconcile errors in client data to ensure accurate business requirements
• Attend weekly meetings and providing updates on project Scheduling test scenario review with business users
• Flagging Change requirements and Preparing Change Management document
• Prepared Master Test Plans and Test Cases for Business requirements for BA unit testing and system testing, regression testing, Integration testing and UAT
• Responsible for reviewing / creating Test cases and providing estimates for work
• Assist team by preparing and reviewing executed test cases manually for system, regression and Integration testing to ensure complete coverage
• Prepared Test & Defect status report and other test metrics
• Mentoring new and existing team members on various systems and documenting all procedures for new and existing systems
• Recruited new members for business analysis team to support division growth and create strong and productive department and Interacted with internal customers to understand business needs and translate into requirements and project scope.

Client Name GenWorth Financial Services

• Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance
• Mapped current business and operational processes and recommended areas for improvement
• Work with Life70 SME and sharing SME’S workload
• Interacting with Life 70 SME directly for all the Life70 tasks
• Worked as a specialist independently to test the user interface using manual and regression testing
• Involved in all testing activities (from effort estimation, Scheduling to Sign off the release) related to SDLC phase
• Planned Test Cycles for all the modules in the projects
• Conduct meeting with Developers team to analyze various Bugs
• Analysis of business and technical requirements of for Life 70 system
• Writing Test Plan and Test cases and providing estimates and Involved in Functional, regression, Integration and UAT Testing
• Uploaded test cases in Quality Center and traced the requirements with test cases using Quality Center Performed the tests in both SIT, UAT environment
• Review of test results, unit testing and system testing
• Submitted weekly bug report in the form of the Error Log
• Defect triage with Developers and Business team

Client Name- The Hartford Life

Analyzed key aspects of business to evaluate factors driving results and summarized into presentations
• Mapped current business and operational processes and recommended areas for improvement
• Documented business processes and analyzed procedures to align with changing business needs.
• Elicitation of Business requirement from user
• Conducting Walkthrough for Project Stakeholders
• Conducting Defect Triage
• Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance
• Maintaining documents for change request and implemented procedure for testing changes
• Prepare test Plans and Test Cases for Business requirements for BA unit testing
• Responsible for solving all queries related to Insurance domain and various systems / applications within team
• Responsible for mentoring new joiners and existing team members to train on new system and sub systems for client
• Test Management and defect tracking using Quality Center, ALM and HP Sprinter
• Testing Adhoc reports before delivering to Client
• Responsible for Insurance Domain knowledge training to all team members and resolution of queries related to business
• Automated testing: Running of XML compare runs as a part of regression testing through Win runner / QTP / Auto-Load
• XML migration from Win runner to QTP
• Reporting bugs using Merant Tracker (internet tool/database used by HLI to create/manage Tracker and Tracker status) by lotus notes
• Worked on Client Location USA Minneapolis from Sept 2008 to Nov 2008 on B1 Visa
• Responsible for documenting process of XML automation and roles and responsibilities document
• Created various learning documents for project work for instance- How to work on Test Tool, Correspondence documentation, Statement and Confirms validation procedures
• Automated testing: Running of XML compare runs as a part of regression testing through QTP / Auto-Load
• Chair XML daily meeting to report daily testing progress, testing percentage pass/ fail rate