AWS cloud
Experienced Supply Chain and Transportation Professional with over 4 years of expertise in managing domestic and international consumer supply chains, particularly within Amazon. Skilled in collaborating with international colleagues and providing top-notch customer support. Proficient in CSC support, client support, and Amazon Prime support, with a strong background in technical assistance, specifications, assembly, maintenance, and movement. Well-versed in major customer service software, conflict resolution, and troubleshooting. Possesses a positive attitude and aims to leverage proven skills to excel in a managerial role. Additionally, brings Dedicated and results-driven professional with 1 year of experience in UK voice processes at Accenture Virgin Media. Specializing in cable care networks, I possess advanced skills in ICOMS and ICare software, enabling efficient management and resolution of customer issues. Proficient in the troubleshooting process, I consistently ensure optimal service delivery and client satisfaction.
Knowledgeable Fraud Analyst with proven track record in identifying and mitigating fraudulent activities. Leveraged advanced analytical skills to uncover complex fraud schemes and implement effective prevention strategies. Demonstrated expertise in data analysis and risk assessment, ensuring safety and integrity of financial transactions.
Experienced with managing comprehensive onboarding programs that enhance employee engagement and retention. Utilizes strong communication skills and organizational abilities to create welcoming and efficient onboarding experience. Track record of fostering positive relationships and ensuring new hires are equipped for their roles.
Conscientious about managing customer concerns to last detail. Top-notch abilities in servicing accounts, processing payments and scheduling appointments. Experienced in accurately completing complex paperwork to support customer needs.
Transportation professional with strong track record in logistics and supply chain management. Skilled in route optimization, fleet coordination, and safety compliance. Known for collaborating effectively with teams and ensuring operational efficiency. Adaptable and results-driven, consistently meeting evolving demands in fast-paced environments.
Project coordination
AWS cloud
Amazon chime
Outlook
Icoms
Csc
Cx