CHARANJEET SINGH
J&K
Summary
Dynamic Store Manager with a proven track record at HP World Bit N Byte Computers, excelling in sales management and customer service. Adept at motivating teams to exceed goals, I leverage effective marketing strategies and problem resolution skills to drive performance and enhance customer satisfaction. Committed to achieving results in high-pressure environments.
Overview
11
11
years of professional experience
Work History
Store Manager
HP World Bit N Byte Computers
01.2014 - Current
- Motivate and coach employees to meet service, sales, and repair goals.
- Create and modify employee schedules with service levels in mind.
- Recruit and hire top service advisors, and sales people.
- Maintain detailed logs and reports of services performed, profit, and budget information.
- Help out in sales and repair areas as needed and maintain comprehensive current knowledge of operations.
Retail Associate
HP World (Xylem Resource Management Pvt. Ltd.)
- In Store Promoter, managed sales & service.
- Answered customer questions and resolved service issues in a timely manner.
- Diagnosed customer issues by asking probing questions and write up repair orders.
- Ordered supplies and kept inventory at optimal levels.
Computer Operator
Cadila Healthcare Pvt. Ltd.
- Managed Data Entry & Billing Section.
- Answered customer questions.
Education
12th -
JK BOSE
10th -
JK BOSE
Skills
- Results-oriented
- Customer service
- Sales management
- Problem resolution
- Customer response
- Effective marketing
- Ability to motivate staff and maintain good relations
- Resistance to stress
- Good manners
- Sales strategies
Personal Information
Date of Birth: 02/18/93
Timeline
Store Manager
HP World Bit N Byte Computers
01.2014 - Current
Retail Associate
HP World (Xylem Resource Management Pvt. Ltd.)
Computer Operator
Cadila Healthcare Pvt. Ltd.
12th -
JK BOSE
10th -
JK BOSE