Charanjot Singh Sahni
Waterloo
Summary
Hardworking and adaptable professional with over 3 years of experience in hospitality, kitchen operations, and customer service. Skilled in leading teams, managing inventory, and keeping everything running smoothly in fast-paced environments. Known for maintaining high-quality standards, solving problems quickly, and delivering great customer experiences. Always ready to learn, take on challenges, and help businesses grow through teamwork and good planning.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sous Chef
Hometaste
Waterloo
07.2023 - 08.2025
- Assist the Head Chef in menu planning and execution
- Supervise and coordinate kitchen staff activities
- Ensure food quality, taste, and presentation standards
- Manage inventory and order supplies
- Train and mentor junior kitchen staff
- Oversee kitchen operations in the Head Chef's absence
- Maintain hygiene and food safety standards
- Control food waste and manage cost efficiency
- Resolve kitchen issues and ensure smooth workflow
Senior Customer Service Executive
Tech Mahindra
Noida
12.2022 - 03.2023
- Talking care of the chats and calls with the US and Canada based clients.
- Resolving the issue of Customers online.
- Achieved highest ever chat and calls done in a month for the company with 95% CSAT score.
Store Manager
Reliance Retail
Rudraprayag
11.2021 - 12.2022
- Taking care for the entire store of 4564 sqft. area.
- Handling the team of 25 members.
- Inventory management for the store.
- Daily briefing and debriefing of the staff.
- Maintain the hygiene across the place.
- Data processing for the store.
- Operating the cashier system.
- Weekly calls for the betterment of company with province heads.
Food and Beverage Server
Pullman and Novotel New Delhi, Aerocity
New Delhi
04.2020 - 10.2021
- I was placed in fine dine restaurant The Pluck Kitchen in the hotel.
- Takes care for cover setup.
- Buffet setup.
- Replenishing the store and checking inventories.
- Interacting and serving the guests.
Kitchen Incharge
Pullman Hotel
New Delhi
09.2017 - 08.2019
- Oversee daily kitchen operations
- Supervise and coordinate kitchen staff
- Plan and organize food preparation schedules
- Ensure food quality, taste, and presentation
- Maintain kitchen hygiene and sanitation standards
- Monitor inventory and manage stock levels
- Order and receive raw materials and supplies
- Implement food safety and health regulations
- Control wastage and manage cost efficiency
- Handle staff training and performance monitoring
- Address and resolve operational issues promptly
Education
Post Graduate Diploma - Global Business Management
Conestoga College
Kitchener, ON09.2024
Post Graduate Diploma - Global Hospitality Management
Conestoga College
Waterloo, ON04.2024
Bachelor's - Hospitality Management
Institute of Hotel Management and Hotel Administration
Jaipur, Rajasthan03.2020
Skills
- Retail sales
- Retail management
- Restaurant experience
- Guest services
- POS
- Sales management
- Cold calling
- Store management experience
- Food service
- Upselling
- Kitchen experience
- Pricing
- Sales
- Supervising experience
- Inventory management
- Customer service
- Team leadership
Certification
Smart Serve, 04/01/23, 04/30/28
Languages
- Punjabi, Fluent
- Hindi, Fluent
- English, Fluent
Highest Level Of Education
Bachelor's Degree
Personal Information
- Total Experience: 3
- Willing To Relocate: Anywhere
Timeline
Sous Chef
Hometaste
07.2023 - 08.2025
Senior Customer Service Executive
Tech Mahindra
12.2022 - 03.2023
Store Manager
Reliance Retail
11.2021 - 12.2022
Food and Beverage Server
Pullman and Novotel New Delhi, Aerocity
04.2020 - 10.2021
Kitchen Incharge
Pullman Hotel
09.2017 - 08.2019
Post Graduate Diploma - Global Business Management
Conestoga College
Post Graduate Diploma - Global Hospitality Management
Conestoga College
Bachelor's - Hospitality Management
Institute of Hotel Management and Hotel Administration
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