CHARANPREET SINGH
SENIOR SALES HEAD
NEW DELHI ,DL
Summary
Proven Procurement Officer with a track record of fostering robust supplier relationships and enhancing supply chain operations at CITY LIGHT. Excelled in vendor negotiations and bid process management, achieving significant sales growth at GAUTAM FURNITURES. Skilled in problem-solving and multitasking, with a knack for increasing efficiency and achieving results through strategic planning and effective communication.
Overview
18
18
years of professional experience
Work History
Procurement Officer
CITY LIGHT
01.2023 - 03.2024
- Developed and strengthened supplier relationships.
- Evaluated vendor performance regularly to maintain reliable supply chain operations and address issues promptly.
- Maintained detailed records of all procurement activities for reference purposes as well as for auditing and compliance.
- Managed procurement projects from initiation to completion, ensuring timely delivery of goods and services.
- Built relationships with vendors to negotiate ideal terms for purchases.
- Improved supplier relationships through regular communication, timely payments, and transparent dealings.
- Prepared accurate purchase orders using relevant software applications, ensuring clear communication of requirements to suppliers.
Senior Sales Manager
GAUTAM FURNITURES
01.2012 - 03.2015
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
- Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
- Developed sales strategy based on research of consumer buying trends and market conditions.
Customer Service Executive
Bharti Airtel Services
04.2009 - 02.2011
- Coached and mentored junior team members, contributing to their professional growth and development.
- Implemented new protocols to optimize team performance and deliver consistent results.
Customer Service Representative
TELEPERFORMANCES
04.2006 - 01.2008
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
High School Diploma -
AKAL ACADEMY BARU SAHIB
HIMACHAL PRADESH 04.2001 -
Skills
Supplier relationships
LISTENING MUSIC , TRAVELLING
I LOVE LISTENING ROMANTIC SONGS DURING FREE TIMES . I LOVE TRAVELLING TO NEW PLACES ,EXPLORING NEW DESTINATIONS AND MAKING NEW FRIENDS .
Timeline
Procurement Officer
CITY LIGHT
01.2023 - 03.2024
Senior Sales Manager
GAUTAM FURNITURES
01.2012 - 03.2015
Customer Service Executive
Bharti Airtel Services
04.2009 - 02.2011
Customer Service Representative
TELEPERFORMANCES
04.2006 - 01.2008
High School Diploma -
AKAL ACADEMY BARU SAHIB
04.2001 -
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