CHARITY HOOPINGARNER
Terre Haute
Summary
Results-driven Director of Billing/Purchasing with 19 years of experience in Healthcare Administration. Expertise in optimizing operational efficiency and delivering compassionate care in clinic settings. Proven leadership capabilities managing teams of up to 30. Certified in Medical Assisting, committed to improving healthcare delivery.
Overview
23
23
years of professional experience
Work History
Clinical Quality Abstractor
Union Hospital
Terre Haute
03.2026 - Current
- Abstracted clinical data for electronic health record integration.
- Reviewed medical records for accuracy and completeness.
- Collaborated with healthcare teams to clarify documentation requirements.
Director of Billing/Purchasing/Human Resources
HPW Center for Diabetes
Terre Haute
08.2006 - 02.2026
- Oversaw operations of 5 clinics across multiple states, managing 30 employees.
- Managed HR, payroll, clinical, and billing departments to streamline processes and support staff.
- Oversaw the billing and credentialing department.
- Processed payroll for all staff members, ensuring timely and accurate payments.
- Navigated Indiana, Illinois, and Ohio Medicare, Medicaid, and commercial insurance systems.
- Experience with insurance verification, referrals, prior authorizations, and patient and provider scheduling.
- Purchased all supplies needed for clinical and administrative departments.
Dietary Clerk
Union Hospital
Terre Haute
09.2003 - 08.2006
- Discussed meal choices with patients and delivered meal trays to ensure satisfaction.
- Answered multi-line phones and verified accuracy of patient diet orders in the system.
- Operated dish machine during peak hours to maintain service flow.
Education
Technical Certificate - Medical Assisting
Ivy Tech Community College
Skills
- Medical records
- Clinical documentation
- Medical scheduling
- Patient scheduling
- Billing and Coding
- Insurance verification
- Prior Authorizations
- Claims processing
- Healthcare operations management
- Office Management
Timeline
Clinical Quality Abstractor
Union Hospital
03.2026 - Current
Director of Billing/Purchasing/Human Resources
HPW Center for Diabetes
08.2006 - 02.2026
Dietary Clerk
Union Hospital
09.2003 - 08.2006
Technical Certificate - Medical Assisting
Ivy Tech Community College