Charity L. Stafford
Bargersville
Summary
People-oriented human resources professional ready for continued professional growth and challenges. Leverages 10+ years of collaboration and communication between employees, stakeholders, and management to build and sustain trusted relationships. Efficient data analyst with 2+ years of experience in personnel inquiry tracking and reporting. Diligent, respectful attitude toward colleagues and clients. A flexible and hardworking approach to streamlining internal processes.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Data Analyst
Sedgwick Claims Management
01.2022 - 03.2025
- Analyzed and identified poor-performing companies to rectify lost insurance payments to employees.
- Processed and produced monthly reports on confidential employee information using advanced Microsoft Excel spreadsheet functions for multiple Fortune 500 companies.
- Documented effective and replicable methods for extracting data and organizing data sources.
- Analyzed transactions to build a logical business intelligence model for real-time reporting needs.
- Triaged priority requests from major corporations for timely reporting and analysis of personnel updates.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of the best placement for needed resources.
- Produced monthly reports using advanced Excel spreadsheet functions.
Lead Child Development Program
United States Air Force
01.2016 - 01.2022
- Led training program for new employees to ensure standardized instruction and compliance with government programs.
- Created and implemented developmentally-appropriate instructional and activity plans to promote learning.
- Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
- Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
- Completed early interventions to get head start on issues before students joined elementary school classes.
- Performed assessments to check intellectual, behavioral and environmental well-being.
- Evaluated individual exposure to violence, substance abuse and other concerns.
- Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
- Continued
Assistant Director
Childcare Network, Inc.
01.2014 - 01.2016
- Directed teams of professionals in special projects and daily operations. Coached and guided on day-to-day operations and company processes. Mentored and supported new employees for instruction on industry practices and business operations.
- Trained managers and staff regarding company policy, industry standards, information and duties required for daily activities. Created and enforced more efficient processes to boost company productivity.
- Oversaw recordkeeping and reporting efforts to satisfy guidelines and determine accuracy in documenting processes. Reported bi-weekly payroll and benefit transactions to regional company liaison.
- Aided senior leadership during executive decision-making process by generating daily reports to provide data for consideration of corrective actions and improvements.
Education
Bachelor of Arts (BA) - Early Childhood Education and Administration
Purdue University
02-2023
Skills
- Personnel Database Management
- Problem Solving
- Diversity, Equity, and Inclusion
- Safety & Compliance
- Labor Relations
- Training Record Management
- Business Object Tools
- Microsoft Excel
- Change Management
- Information Processing
Certification
Child Development Associate | Council for Professional Recognition
Accomplishments
- Data analytics and reporting – Proven track record for analysis of large datasets and reporting of confidential personnel information for stakeholder companies to identify trends, assess risk factors and improve claims management processes. Optimizes insurance premiums, detect fraudulent claims, and enhance safety protocols for workplace safety.
- Human Resources – An experienced professional able to synchronize personnel matters for recruitment, training, performance evaluation, and compliance of regulations for employees to create positive work environments. Ensured compliance with government programs relating to safety and family subsidies.
Timeline
Data Analyst
Sedgwick Claims Management
01.2022 - 03.2025
Lead Child Development Program
United States Air Force
01.2016 - 01.2022
Assistant Director
Childcare Network, Inc.
01.2014 - 01.2016
Bachelor of Arts (BA) - Early Childhood Education and Administration
Purdue University
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