CHARLEE NINE
Larwill
Summary
Experienced in front desk sales, merchandising, scheduling and checking-in, and customer service calls, from previous job experiences.
A personable and compassionate candidate with strong communication skills and dedication to patient care alongside the understanding of medical basics and terminology.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Warsaw GMC
Warsaw, IN
06.2024 - 08.2025
- Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously.
- Provided a high level of customer service to all clients.
- Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary.
- Demonstrated excellent customer service skills by responding to inquiries and resolving complaints promptly and courteously.
- Handled multi-line phone system and promptly transferred calls.
- Handled all call-backs and rescheduling to make sure service was up to the customers standards and helped assist them in any additional ways post-appointment.
Front Desk Cashier
Tippecanoe Lake Country Club Golf Shop
Leesburg, IN
05.2022 - 10.2024
- Greeted customers and provided them with exceptional customer service.
- Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary.
- Processed payments received from customers via cash or credit card transactions accurately and efficiently when checking clients in.
- Demonstrated excellent customer service skills by responding to inquiries and resolving complaints promptly and courteously.
- Scheduled appointments for clients using office calendar system and provided updates on changes or cancellations when needed.
- Established and maintained good communications with personnel and clientele.
- Answered questions about company location and hours of operation.
- Handled all merchandise transactions as well as being in charge of inventory.
- Kept the store tidy and organized/stocked.
Education
Bachelor of Science (B.S.) - Biochemistry Candidate
Butler University
Indianapolis, IN, US05.2029
High School Diploma - undefined
Warsaw High School
Warsaw, IN05.2025
Skills
- Problem-solving skills
- Telephone etiquette
- Customer service
- Time management
- Attention to detail
- Scheduling
- Inventory control
- Communication
Certification
Certified Medical Assistant Certification
Timeline
Front Desk Receptionist
Warsaw GMC
06.2024 - 08.2025
Front Desk Cashier
Tippecanoe Lake Country Club Golf Shop
05.2022 - 10.2024
High School Diploma - undefined
Warsaw High School
Bachelor of Science (B.S.) - Biochemistry Candidate
Butler University