Charlee Stidham
Westville
Summary
Dynamic Store Manager with a proven track record at Family Express Corp., excelling in customer service and team leadership. Enhanced sales through strategic marketing initiatives and effective inventory management. Skilled in training and mentoring staff, fostering a positive work environment that drives performance and customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Store Manager
Family Express Corp.
12.2020 - Current
- Supervised daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored staff on customer service best practices, enhancing team performance.
- Managed inventory levels, implementing efficient stock control systems to minimize waste.
- Developed promotional displays and marketing strategies, driving increased foot traffic and sales.
Sales Associate Manager
Family Express Corp.
12.2020 - Current
Sr Sales Associate
Family Express Corp.
12.2020 - 04.2024
- Maintained store cleanliness and organization to enhance customer experience.
- Supported inventory management by restocking shelves and conducting stock checks.
- Collaborated with team members to achieve sales goals and improve service quality.
- Developed familiarity with product lines to address customer inquiries effectively.
Sales Associate
Family Express Corp.
12.2020 - 07.2021
- Processed transactions efficiently using point-of-sale systems.
- Assisted customers in product selection and provided knowledgeable recommendations.
Education
High School Diploma - High School
White River Valley High School
Switz City, IN05.2018
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Training and mentoring
- Customer service management
- Store opening and closing
- Team leadership
- Friendly and positive
- Outstanding communication skills
- Inventory management
- Cash management
- Retail inventory management
- Shift scheduling
- Employee training
- Recruitment and hiring
- POS systems
- Team motivation
- Supply ordering
- Policies and procedures
- Store displays
- Strategic thinker
- Retail sales techniques
- Payroll management
- Bank deposit procedures
- Bank and safe deposits
Accomplishments
I’ve worked my way up the ladder at family express and became a store manager.
Certification
I’m servsafe certified until 2027
Timeline
Store Manager
Family Express Corp.
12.2020 - Current
Sales Associate Manager
Family Express Corp.
12.2020 - Current
Sr Sales Associate
Family Express Corp.
12.2020 - 04.2024
Sales Associate
Family Express Corp.
12.2020 - 07.2021
High School Diploma - High School
White River Valley High School