Charlene O'Connor
Mumbai
Summary
Experienced Manager with over 10 years in optimizing facility operations and administration. Proficient in budget management, service contracts, and vendor negotiations. Demonstrated leadership in supervising staff and suppliers, reducing downtime, and enhancing efficiency. Adept at ensuring a safe, well-maintained facility and supporting organizational goals. Strong communication skills and a commitment to fostering productive relationships at all levels. Seeking a permanent position with opportunities for growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Facilities Manager for Apple Retail-IN at EFS
Facilities Services
Mumbai
03.2023 - 04.2024
- Ensure maintenance contracts are followed efficiently and in compliance with the company standards and processes
- Collaborated closely with the Apple store operations team to oversee contracts, suppliers, and relationships with tenants/client
- Attended property inspections to ensure compliance with lease agreements as well as to identify any maintenance needs
- Ensure safety and security of the property at all times.
Studio Manager
Shoppers stop
Mumbai
11.2022 - 02.2023
- Oversee production of high-quality digital assets for shoppersstop.com in Mumbai, coordinating shoots, optimizing post-production, and ensuring alignment with brand standards
- Direct a diverse team of photography and styling professionals, nurturing skill development and career growth.
Freelancer
Dubai
10.2018 - 09.2022
- Specialize in administrative support for high-quality image production, including managing studio bookings, coordinating with models, and ensuring adherence to brand standards
- Experienced with clients like The Modist, Landmark Group, and Bloomingdale's.
Soft Service Manager
Charlene Hospitality Services Pt. Ltd, A Group Co, M/s O'Connor & Associates
Mumbai
08.2013 - 06.2018
- Coordination of people, processes and resources to deliver efficient and high-quality facility support services
- Managing administrative staff and front office operations across Mumbai; overseeing customer service, quality control and client & vendor management.
Education
St. Andrews College of Arts, Science and Commerce
Mumbai, Maharashtra, India02.2013
St. Peters High School
Mumbai, Maharashtra, India03.2011
Skills
- Strategy
- Innovation & Creativity
- Exceptional Problem Solver
- Increase Staff Productivity
- Time Management
- Team Management
- Result Oriented
- Office Culture Development
- Quality Control
- Communication Skills
- Customer Service
- Vendor Negotiation
Certification
- Microsoft Office, National Institute of Photography, Mumbai, Maharashtra, India, 04/01/18, 06/30/18
- Capture One
- Photoshop
Timeline
Facilities Manager for Apple Retail-IN at EFS
Facilities Services
03.2023 - 04.2024
Studio Manager
Shoppers stop
11.2022 - 02.2023
Freelancer
10.2018 - 09.2022
Soft Service Manager
Charlene Hospitality Services Pt. Ltd, A Group Co, M/s O'Connor & Associates
08.2013 - 06.2018
St. Andrews College of Arts, Science and Commerce
St. Peters High School
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