Charles Acharya
Mumbai
Summary
Results-driven Project Manager with 10+ years of experience delivering large-scale digital transformation initiatives in the banking and financial services domain. Proven expertise in leading cross-functional teams, driving end-to-end SDLC execution, and managing complex system integrations. Strong track record in API-led architecture, regulatory compliance (RBI, PCI DSS), and CBS migrations, with a focus on delivering scalable, secure, and customer-centric digital platforms.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Senior Manager (IT PROJECTS) - Digital Banking
Ahana Systems & Solutions
05.2022 - Current
- Led end-to-end development & delivery of Mobile & Internet Banking platforms, managing cross-functional teams, vendors, and stakeholders across the full Software development life cycle.
- Acted as primary IT SPOC for multiple third-party integrations [UIDAI, NSDL, Karza, Syntizen (VKYC), CIAM-Cymmetry, Jocata (Risk Screening), Posidex (Dedupe), Cashfree/Pinelabs (Payments gateway), M2P (Debit Card), Protectt.ai (Device & SIM Binding)] ensuring seamless digital ecosystem connectivity.
- Directed 300+ API integrations and contributed to IBM middleware gateway development, enabling scalable and secure banking operations.
- Spearheaded CBS migration from M2P to Finacle, overseeing data mapping, integration, and deployment of 80+ APIs across digital channels.
- Managed risk, compliance, and audits (RBI, CSITE, PCI DSS, DPSC) with zero critical findings; led VAPT/AppSec initiatives and implemented security controls like device & SIM binding.
- Optimized resource planning, costing, and delivery governance, while driving Agile ceremonies, stakeholder reporting, and issue resolution across SIT/UAT cycles.
- Client: Unity Bank, Prudential Financial USA & Clife
- Tools: Azure DevOps tool, Manage Engine, Microsoft office 365.
- New Digital Initiatives: CBS Migration from M2P to Finacle, UPI integration with Mobile banking application, Fingerprint JS in Internet banking application, IBM gateway Middleware ESB layer implementation, CIAM login & authentication implementation for Internet & Mobile banking application.
Project Manager / Database Architect
Clover Infotech PVT.LTD
05.2019 - 05.2022
- Led a team of multiple Backend/frontend developers, DBAs, DevOps engineers & Solution architect driving application development (EAI) and aligning it with our database strategy, prioritizing tasks and delivery across large-scale enterprise environments.
- Managed 700+ databases (~50TB data) across production, UAT, and development, ensuring high availability and performance.
- Designed and implemented HA/DR solutions, ensuring business continuity and 24/7 system uptime.
- Optimized database performance, reducing latency and improving query efficiency for high-traffic applications.
- Implemented monitoring tools (Zabbix, Grafana, ELK) for proactive system health tracking and performance insights.
- Collaborated with RBI, Deloitte, and KPMG auditors, ensuring compliance with regulatory and security standards.
- Client: Kotak Securities, Yes Bank & Motilal Oswal
- Project manager / Database Architect
Technical Consultant
WIPRO LTD
07.2016 - 05.2019
- Provided excellent technical support to Microsoft Cloud customers, managing large-scale Premier accounts with over 100,000 users.
- Handled and resolved technical issues efficiently using the Rave tool while adhering to standard documentation and processes.
- Collaborated with Microsoft Product Teams and Technical Account Managers to address client requirements and ensure timely issue resolution.
- Managed escalations proactively and improved systems and applications based on customer feedback.
- Client: Microsoft
- Microsoft Technical Consultant
Education
Bachelor of Engineering - Electronics And Telecommunication
Mumbai university
Mumbai, Maharashtra 07.2012 - 12.2015
Diploma in Electronics And Video Engineering -
Mumbai university
Mumbai, Maharashtra 07.2007 - 05.2010
Skills
- Project Management
- Agile Delivery
- Digital Transformation
- Banking Solutions
- Stakeholder Management
- Vendor Management
- Risk Management
- Audit & Compliance
- Resource Planning & Costing
- Strategic Planning
- Business Analysis
Certification
- Generative AI Mastermind, Outskill Online, 02/26
- Microsoft Excel using AI, Office Master Online, 02/26
- Microsoft SQL server, SQL School institute, 09/18
Languages
English
First Language
Hindi
Advanced
C1
Timeline
Senior Manager (IT PROJECTS) - Digital Banking
Ahana Systems & Solutions
05.2022 - Current
Project Manager / Database Architect
Clover Infotech PVT.LTD
05.2019 - 05.2022
Technical Consultant
WIPRO LTD
07.2016 - 05.2019
Bachelor of Engineering - Electronics And Telecommunication
Mumbai university
07.2012 - 12.2015
Diploma in Electronics And Video Engineering -
Mumbai university
07.2007 - 05.2010