Charles Bruce III
Avon
Summary
Dynamic professional with extensive experience in warehouse operations and customer service. Known for strong problem-solving skills and a team-oriented approach, contributing to streamlined processes and improved safety standards. Committed to elevating operational performance and team dynamics.
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
11
11
years of professional experience
Work History
Forklift Operator
Orielly's Distribution Center
06.2025 - 01.2026
- Operated forklifts to efficiently transport goods within warehouse environment.
- Conducted pre-shift inspections on equipment to ensure operational safety and compliance.
- Loaded and unloaded freight shipments, maintaining accurate inventory records.
- Assisted in organizing warehouse layout for optimal space utilization and efficiency.
- Collaborated with team members to streamline loading processes and reduce turnaround times.
- Adhered to safety protocols while maneuvering equipment in high-traffic areas.
- Maintained clean and organized work area, contributing to overall workplace safety standards.
- Participated in training sessions to enhance knowledge of company procedures and equipment operation.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
Bartender/Server
Cooper's Hawk Winery and Restaurant
01.2022 - 06.2025
- Crafted signature cocktails and curated wine pairings to enhance guest experience.
- Trained new staff on bartending techniques and customer service protocols.
- Managed inventory and restocked supplies to ensure efficient bar operations.
- Developed and implemented seasonal drink menus, focusing on quality ingredients.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of the bar area, adhering to health regulations.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Manager
Applebee's Neighborhood Grill & Bar
11.2014 - 05.2021
- Directed daily operations to ensure exceptional customer service and dining experiences.
- Implemented training programs for staff, enhancing team performance and service efficiency.
- Managed inventory control processes, optimizing supply levels and reducing waste.
- Developed and executed promotional campaigns to increase guest engagement and revenue.
- Oversaw compliance with health and safety regulations to maintain operational standards.
- Collaborated with cross-functional teams to streamline operational workflows and enhance productivity.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Education
Early Childhood Education
Coastal Carolina University
Conway, South Carolina, SC05-2015
High School Diploma -
Avon High School
Avon, IN05-2010
Skills
- Forklift operation
- Forklift operator certification
- Loading and unloading
- Shipping and receiving
- Warehouse operations
- Material handling
- Safety awareness
- Order picking
- Palletizing
- Suggestive selling
- New hire training
- Extensive wine portfolio
- Financial records oversight
- Heavy equipment operations
- Strong multitasking
- Customer service
- Team player attitude
- Complex Problem-solving
Timeline
Forklift Operator
Orielly's Distribution Center
06.2025 - 01.2026
Bartender/Server
Cooper's Hawk Winery and Restaurant
01.2022 - 06.2025
Manager
Applebee's Neighborhood Grill & Bar
11.2014 - 05.2021
Early Childhood Education
Coastal Carolina University
High School Diploma -
Avon High School