CHARLES GAIKWAD

To work in a challenging and fast paced environment and to be part of a dynamic and professional organization where I could practice and enhance my creative and analytical skills for achievement of organizational goals and self-development. More specifically to gain a comprehensive understanding of all the aspects of business and use my skills & knowledge to create value for the organization.

Expertise in managing end user support, helpdesk. Proven ability to bridge technology and business goals to provide productive solutions. Demonstrated success leading and mentoring cross functional teams in multi-facility environments in order to maximize levels of productivity. Experienced interfacing with key business units including Marketing, Operations, Human Resources. Excellent communicator, with emphasis on providing high satisfied IT support to end users and improving the client relationships. Quick learner that rapidly adapts to emerging technology and business services. Results-driven leader with positive attitude and passion for providing high-quality advice and guidance to clients. Proven ability to identify customer needs, resolve conflicts and build strong relationships. Possesses excellent problem-solving, communication and interpersonal skills.

• Have been Awarded the best performer Award in monthly RNRs.
• Have Received appreciation from clients for Achieveing various monthly targets and performance
• Have been part of Quarterly managements parties for best performance.

• Microsoft office Word, Excel, Power Point & Outlook.
• AUTOCAD R JUNE 2007
• CERTIFIED PLC PROGRAMMER (CCP) SEPTEMBER 2008
• Knowledge in Computer hardware and software.

• Passport Number: V5039846
• Passport Date Of Issue: 10/12/2021
• Passport Expiry Date: 09/12/2031
• Date of Birth: 07/06/86
• Marital Status: Single

I love to go on road trip, listen to good music, and discover beautiful places.