Summary
Overview
Work History
Education
Skills
Timeline
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Charles Williams

Indianapolis

Summary

Dynamic and results-driven professional with extensive experience at excelling in customer service and team leadership. Proven ability in safety compliance and efficient material handling, consistently enhancing operational efficiency. Recognized for problem-solving skills and maintaining high-quality standards, ensuring a positive environment for both customers and team members.

Overview

8
8
years of professional experience

Work History

Production Team Partner

Unifirst
Indianapolis
03.2024 - Current
  • Unload soiled products from trucks
  • Separate products by type
  • Weigh soiled products and hoist/store until next process
  • Follow all safety policies, HACCP and medical guidelines
  • Perform other duties as requested by area supervisor or management

Shift Leader

Dunkin' Donuts
Largo
07.2021 - 10.2023
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress
  • Enforced company policies and regulations with employees
  • Trained new employees and delegated daily tasks and responsibilities
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.

Laborer

Florida Dredge and Dock
Tarpon Springs
08.2017 - 03.2020
  • Observed site safety rules to maximize protections for team members and equipment
  • Loaded, unloaded, and moved material to and from storage and production areas
  • Used measuring tools such as gauges and tape measure to identify conforming parts during production
  • Performed general housekeeping and cleaning tasks
  • Maneuvered forklift safely in congested and confined areas
  • Transported goods between warehouse locations according to shipment and storage needs

Education

High School Diploma -

Tarpon Springs High School
Tarpon Springs, FL
09.2023

Skills

  • Forklift
  • Safety awareness
  • Personal Protection Equipment (PPE)
  • Order picking and processing
  • Heavy equipment operations
  • Efficient data entry
  • Safety compliance
  • Material handling
  • Equipment operation
  • Quality assurance
  • Inventory management
  • Customer service
  • Team leadership
  • Organizational skills
  • Problem solving

Timeline

Production Team Partner

Unifirst
03.2024 - Current

Shift Leader

Dunkin' Donuts
07.2021 - 10.2023

Laborer

Florida Dredge and Dock
08.2017 - 03.2020

High School Diploma -

Tarpon Springs High School

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Charles Williams