Charmi Patel

Work History

HR & ADMIN EXECUTIVE

Ratna Group - INDIA

01.2024 - Current

Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
Spearheaded shared governance and collaboration on employee relations, HR administration, collective bargaining agreements and related HR topics.
Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
Educated employees on company policy and kept employee handbook current.
Managed other HR staff and oversaw completion of tasks and initiatives.
Directed hiring and onboarding programs for new employees.
Conducted company-wide town hall meetings to convey updates.
Met with employees annually for progress reviews and performance assessments.
Processed employee claims involving performance issues and harassment.
Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Maintained protocol throughout routine work days and special events.
Assisted in employee appraisals, promotions and terminations based on performance reviews.
Launched new rewards program to identify and celebrate staff performance.
Conducted regular meetings with team to discuss issues, concerns and updates.
Interviewed, recruited and trained new onboarding candidates.

Administrative Head & HR Manager

S3M Design Consultant LLP

09.2018 - 12.2023

Supervised clerical and administrative personnel by communicating job expectations, appraising job results and disciplining employees.
Planned and coordinated administrative procedures and systems to devise ways to streamline processes.
Created budget plans to find ways to reduce costs and monitor flow of money.
Collaborated with accounting and management teams to set budgets, monitor spending and process payroll.
Conducted research to assist with routine tasks and special projects.
Motivated employees through special events, incentive programs, and constructive feedback.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation and employment postings, hiring proposals and new hire onboarding.
Supervised and mentored direct reports and developed talented HR teams.
Created vision and goals for HR team and motivated staff to achieve excellence in customer support and core HR processes.
Implemented performance reviews and motivational strategies to elevate HR team results.
Processed employee claims involving performance issues and harassment.

Senior Medical Representative

Rudraksh Pharmaceutical

01.2013 - 08.2017

Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
Analyzed customer feedback to identify areas for improvement in service delivery.
Conducted research to stay up-to-date with industry trends, prices and market competition.

Summary

Overview

Work History

HR & ADMIN EXECUTIVE

Administrative Head & HR Manager

Senior Medical Representative

Education

Sy Bcom - Commerce

Skills

Timeline

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