Summary
Overview
Work History
Education
Skills
Extra Curricular
Internship Training
Personal Information
Languages
Accomplishments
Timeline
Generic
Charu Jain

Charu Jain

Vasundhara

Summary

Skilled Process Developer familiar with analyzing data, building models and creating new processes. Expert at collaborating with internal and external parties, gathering information and building components. Multifaceted with vision and ingenuity to devise and achieve global business planning and solutions.

Goal is to obtain a dynamic, challenging opportunity that contributes to the outstanding success of the Organization and gives me the scope to enhance my knowledge and skills. To join an interactive organization that offers me a constructive workplace for communicating and interacting with customers and people.

Overview

5
5
years of professional experience

Work History

Process Developer

Genpact India Private Limited
Noida
2021.10 - 2023.10
  • ROLE: Verifying details for the invoices of germany region. Checking and calculating taxes according to the country code. Eliminating invalid invoices. Posting new invoices of DHL of germany received via email.
  • Tools used: SAP

Customer Service and Operations Analyst

Royal bank of Scotland
2019.06 - 2020.11
  • PROCESS: Savings accounts opening department
  • ROLE: Opening Savings accounts after verifying necessary documents.

Customer Care Executive/advisor

Concentrix Daksh Services India Pvt. Ltd.
Noida
2018.10 - 2019.01
  • PROCESS: Reliance Jio intercom limited
  • ROLE: Solving queries of customers related to services of Jio through inbound calls and managing AHT.

Education

MBA - Marketing Management And Research

Amity University
Noida
2020-12

BBA -

Jagan Institute of Management Studies, Guru Gobind Singh Indraprastha University
2018-03

XIIth -

Lovely Public Senior Secondary School
01.2015

Xth -

Lovely Public Senior Secondary School
01.2013

Skills

  • Teamwork Quality and flexibility
  • High Adaptability and Quick learner
  • Target oriented
  • Workflow Optimization
  • Interpersonal Communication
  • Multitasking and Organizing
  • Attention to Detail
  • Problem-Solving
  • Time Management

Extra Curricular

  • Came first in Three types of Races in Inter-school sports meet.
  • Participated in Drawing Competition and Slogan writing competition.
  • Member of Lovely public school cultural society.
  • Got 2nd position in 'Beg, borrow and steal' competition in college.
  • Lead a team of 6 members during school project.

Internship Training

Stabiline systems Pvt. Ltd., Customer satisfaction in Stabiline systems Pvt. Ltd., 05/20/17 - 06/30/17.

Role: Marketing management, conducting survey among 100 people to determine the factors that affect their buying behavior towards the products of Stabiline Systems Pvt. Ltd. Company with the help of a questionnaire.

Personal Information

  • Age: 26 years
  • Hobbies: Travelling, Reading, Drawing, Cooking, Art and crafts, Listening music
  • Father's Name: Mr. Manish Jain

Languages

Hindi, English

Accomplishments

  • Received 2 ‘Rewards and Recognition’ for my service as an employee in Royal Bank of Scotland.
  • Received 'Employee of the day' many times for achieving targets and completing daily goals and numbers during my work tenure in Genpact.
  • Participated in Debate competition in Zonal level and Got 3 rd position.
  • Became Discipline In-charge in class 9th.

Timeline

Process Developer

Genpact India Private Limited
2021.10 - 2023.10

Customer Service and Operations Analyst

Royal bank of Scotland
2019.06 - 2020.11

Customer Care Executive/advisor

Concentrix Daksh Services India Pvt. Ltd.
2018.10 - 2019.01

MBA - Marketing Management And Research

Amity University

BBA -

Jagan Institute of Management Studies, Guru Gobind Singh Indraprastha University

XIIth -

Lovely Public Senior Secondary School

Xth -

Lovely Public Senior Secondary School
Charu Jain