

Detail-oriented professional with 3 years of experience in product sales and technical support within the travel industry. Skilled in managing sales processes, assisting customers with travel-related services, and handling technical operations efficiently. Experienced in maintaining, updating, and analyzing data using Microsoft Excel to ensure accurate reporting and smooth workflow. Strong communication, problem-solving, and organizational skills with a proven ability to meet targets and deliver high-quality service.
Worked at Kumau Yatra Company, responsible for handling daily guest interactions and managing ticket reservations. Maintained accurate records of bookings and customer details using Microsoft Excel, ensuring timely updates and reporting to the company. Handled payment collection from customers and prepared detailed records for financial tracking and submission. Demonstrated strong organizational, communication, and data management skills while ensuring smooth daily operations.
Worked in a sales role handling cycling products, responsible for promoting and selling a variety of items to customers. Assisted clients in selecting suitable products based on their needs and preferences. Additionally managed technical tasks, including identifying issues in cycles and related products, and performing basic repair, replacement, and maintenance work. Ensured customer satisfaction through effective communication and timely service.