Results-oriented Project Management professional with 10+ years of experience delivering high-quality IT projects, particularly in the BFSI domain.
Expertise in Project Management, Requirements Management, Cost Estimation, Project Planning, Risk Management, Documentation, Knowledge Management, and Team Management.
Proven track record managing end-to-end project lifecycles — from initiation and planning to execution, monitoring, control, and closure.
Successfully led cross-functional teams of 18+ members across development and QA functions.
Skilled in Agile methodologies (Scrum, Kanban/Continuous Flow) with hands-on experience in Backlog Grooming, Sprint Planning, Story Sizing & Prioritization, Stand-ups, Demos, and Retrospectives.
Implemented and managed Agile frameworks to improve project velocity and product quality.
Proficient in Release Management, including product release planning, software configuration, and version control.
Strong focus on risk mitigation, dependency tracking, and conflict resolution throughout project lifecycles.
Excellent communicator; adept at translating complex technical concepts and business goals into clear, actionable plans for diverse stakeholders.
Recognized for exceptional people management, leadership, and collaboration skills across various team sizes and environments.
Known for consistently meeting tight deadlines and handling high-severity issues, including War Room operations for critical problem resolution.
Self-motivated, fast learner with a strong work ethic and a passion for continuous improvement and skill development.
Consistently acknowledged by clients and employers for delivering results and driving team performance.
Well-versed in working under pressure while managing multiple tasks with exceptional organizational and time-management skills.
Overview
13
13
years of professional experience
Work History
Deputy Program Manager
Comviva Technologies
09.2024 - Current
Spearheaded cross-functional teams, promoting collaboration among diverse groups for successful project outcomes.
Conducted regular status meetings to monitor progress and address any challenges or concerns promptly.
Managed resource allocation across multiple projects simultaneously while maintaining focus on quality outcomes.
Oversaw daily operations, ensuring prompt resolution of issues and maintaining a high level of service delivery.
Portfolio Manager
Decimal Technologies
03.2019 - 09.2024
Project: Incentive Payout Management System as Project Manager
Requirement freezing and design finalization.
Monitoring and controlling of project, financial tracking.
Third party vendor management, issues and risk escalation.
Application debugging and support project in O&M phase, monitor SLA.
Multiple client handling for the central solution
Pitching and convincing client for correct solution migrates
Verifying solution caters business and marked needs
Parallel team for solution build and usage across multiple clients
Account: IBL , IDFC ,DB
Project Manager
Decimal Technologies
03.2019 - 06.2022
Project: CASA mobile app as Project Manager
Project Planning and scheduling
Understanding requirements and preparation of requirement documents.
Collaboration with product team for product development and customization.
Helping and coordination with team for multiple issues faced during development/coding. and ensuring RCA for issues
Project reporting to senior management on regular basis. Preparing various reports like MSR, Progress reports.
Mentoring team and resolve issues.
Account: KMBL
Team Lead
Wipro Technologies
10.2012 - 02.2019
Project: Policy setup as Team Lead
Detailing Sprint requirement and converting task into epics and stories.
Marking client business and IT dependency as risk to task completion.
Tagging story points in sync with client and scrum master.
Mentoring team development and monitor issue logs.
Application debugging and support project in O&M phase, monitor SLA.
Project reporting and collaboration and coordination with multiple stakeholders.
Account: Mastercard
Team Lead
Wipro Technologies
10.2012 - 02.2019
Project: Holmes as Team Lead
Assist the Managers in project execution
BPO automation Pilot project with Wipro Holmes to automate the service-providing system.
Orchestration tool is to create a BOT which can respond back to Counter party emails based on the request.
Track Weekly Resource utilization and have quarterly forecast
Track each project and delivery optimization
Work with Different Heads and consolidate requirement pipeline. Track MIS
Documentation development and client Sign off regular follow ups.
Keeping the track of each governance meetings.
Responsible for handling email configuration module including automatic reading of newer emails.
Account: Union Bank of Switzerland
Full Stack developer
Wipro Technologies
10.2012 - 02.2019
Project: WebSphere Migration as Full Stack developer
Migration includes Mavenization and creating the jar/war/ear as per the server.
Externalization of all the property file resources in order to make environment restricted deployment.
Apache Logger Version up gradation and log maintenance.
Security changes to maintain internal authentication of UBS system
Migrated Spring based applications
Worked on Client/server-Side programming using spring framework Creating SOAP services.
Implemented SOAP web service
Migrating code to the newer server version, Java version and Jar versions
Unit Testing and Bug fixes.
Development to production deployment taken care
Deployment in apache tomcat and WebSphere
Business Checkout , application handover , Application specific documentation etc taken care
Account: Union Bank of Switzerland
Production support engineer
Wipro Technologies
10.2012 - 02.2019
Project: Environment Provisioning as Production support engineer
SBSA_PSR is PRODSIM Remediation Project which reduces the Gaps between Non and Prod env
This project deals with fixing of Code related as well as functionality related Gaps.
Various test cases were executed, and the non-working functionalities were retrofitted
Winscp and Putty tool used for code analysis.
Raising issue in Quality centre as per Code and gap analysis results
Issue analysis and taking care of corresponding code changes Bug fixes raised by the users and third party vendors.
Marinating records in Quality Center
Taking care of deployment and change events via Change Management tool
Account: Standard Bank of South Africa
Education
Master of Science - Computer Science
BITS PILANI
04.2001 -
Bachelor of Science - Computer Science
GLA University
Mathura, India
04.2001 -
Skills
Project management
Additional Expertise
Training & Process Management
Led end-to-end training operations, scheduling product and role-based training (QA, PM, Tech Leads, Solution Architects) for freshers and experienced hires.
Managed a team of 5+ trainers; coordinated on-site/off-site training aligned with client needs.
Standardized internal project processes by creating reusable document templates (e.g., Requirements, QA, FTE Tracker, CR Management, API Docs).
Enforced process adherence across PMs; monitored compliance and escalated breaches to senior management.
Accomplishments
Recognized as TOPGUN Performer for three consecutive years at Decimal for exceptional project delivery, leadership, and performance excellence.
Achieved first-ever North America project success for Comviva by delivering a high-impact project in under 2 weeks, setting a new benchmark for rapid deployment and execution.