Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Charumathy ALAGUVEL

CHENNAI

Summary

Evolved in Information Technology Industry for nearly 12+ years & gained expertise as RPA Business Analyst & RPA Consultant. Possess a strong passion & willingness to establish myself in this era of automation evolution using my skills, knowledge and experience acquired. Expertise as RPA Business Analyst for a span of 8+ years involves areas such as business requirements elicitation, automation assessments, cost benefit analysis, proposing automation solutions.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Sr.Business Analyst

Client: NATWEST
09.2018 - Current
  • Elicitation and prioritization of Business requirements, and involved in production support to handle change enhancements
  • Owns the project artifacts & documentation involved in the project such as BRDs, Operational Handbook, Process Workflow
  • Provide functional support to delivery team and communicate with SMEs and business process owners
  • Ensure traceability of requirements from business needs through testing and scope changes, to final solution
  • Design test cases and execute them and coordinate with customer during UAT and provide support during testing
  • Conduct gap analysis and impact assessments
  • Posses effective communication with key stakeholders to manage project deliveries & possess a strong client relationship
  • Drives sprint planning, daily stand-ups, user story creation, tracking, and retrospectives.

Business Development Analyst

COGNIZANT
12.2015 - 09.2018
  • Respond to RFP/RFI by proposing automation solutions to the customer's business requirements across various domains.
  • Participate in Due Diligence (Discovery Phase) and Proof of Concept activity.
  • Identify processes that are suitable for automation and provide recommendations to re-engineer processes or identify automation potential.
  • Perform Cost Benefit Analysis based on time and effort estimation
  • Conduct research on industry-specific solutions and new platforms required.

Functional Owner

COGNIZANT
06.2014 - 11.2015
  • Participate in requirements elicitation of ‘Escalation Management’ portals as Functional Owner
  • Manage Charter Plans and ensure timely tracking of tasks and milestones
  • Work with platform development teams to ensure charter requirements are scoped for release

Product Consultant

COGNIZANT
11.2013 - 05.2014
  • Evangelize about the project management tool by conducting demos & webinar sessions

Senior Systems Executive

COGNIZANT
05.2012 - 11.2013
  • Provide initial support for users queries/issues related to Cognizant2.0 application, channel one application, blogs, Ch1 Wiki and Risk portal. Involved in incident Management

Education

Bachelor of Engineering - Electronics & Communication Engineering

Anna University

Skills

  • Business Development
  • Project Management
  • Client Management
  • RPA Implementation
  • Business Analysis
  • Consulting

Certification

  • UiPath Certified Professional Robotics Process Automation Developer
  • UiPath Certified Business Analyst Training
  • ITIL v3 Foundation Certified
  • UiPath Certified Process Mining Training

Timeline

Sr.Business Analyst

Client: NATWEST
09.2018 - Current

Business Development Analyst

COGNIZANT
12.2015 - 09.2018

Functional Owner

COGNIZANT
06.2014 - 11.2015

Product Consultant

COGNIZANT
11.2013 - 05.2014

Senior Systems Executive

COGNIZANT
05.2012 - 11.2013

Bachelor of Engineering - Electronics & Communication Engineering

Anna University

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Charumathy ALAGUVEL