Conducted regular audits of production operations to identify areas for improvement.
Performed periodic inspections of finished goods and ensured compliance with applicable regulations and standards.
Maintained records of test results for review by regulatory authorities as needed.
Developed and implemented quality control processes to ensure product compliance with industry standards.
Assisted in developing company-wide goals for improving product quality while reducing costs.
Identified process improvements through root cause analysis investigations of defective parts or non-conformances.
Provided technical expertise regarding product design changes or modifications based on customer feedback.
Trained personnel in proper inspection techniques and methods used in the quality control process.
Created detailed reports on the performance of quality control measures and presented findings to senior management.
Collaborated with other departments to ensure consistent implementation of quality control policies across all levels of production.
Managed a team of Quality Control Technicians responsible for inspecting parts prior to shipment.
Evaluated incoming raw materials and components according to established criteria.
Developed effective working relationships with external vendors and suppliers to ensure timely delivery of high-quality materials.
Analyzed quality control test results and provided feedback and interpretation to production management or staff.
Troubleshot product issues and fixed problems.
Kept records of quality reports and statistical reviews.
Sr. Manager Quality Control
Cian Healthcare Ltd.
Roorkee
04.2018 - 11.2020
Conducted regular performance appraisals for direct reports to provide feedback on their work performance.
Created detailed reports on project progress for senior management review.
Analyzed data from market research surveys to identify trends and develop actionable insights for organizational growth.
Directed cross-functional teams in developing innovative solutions to complex problems.
Identified areas of improvement within existing operations through process analysis and benchmarking studies.
Leadership role in planning annual budgets for each department based on forecasted sales volumes.
Developed long-term relationships with key stakeholders including customers, suppliers, regulatory bodies.
Collaborated with external vendors to negotiate contracts that met company requirements while minimizing costs.
Coordinated with internal departments to ensure successful execution of projects according to timeline and budget constraints.
Participated in recruitment initiatives by interviewing potential candidates and selecting suitable hires.
Monitored competitor activities to anticipate changes in the industry landscape and design appropriate response measures.
Ensured compliance with applicable laws, regulations, policies, and procedures across all business units.
Regularly evaluated customer satisfaction levels by surveying customer base and analyzing results.
Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.
Managed a team of 10+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
Implemented new technologies such as ERP systems or CRM tools to streamline business processes.
Mentored junior staff in the organization's business processes, customer service standards, and quality assurance protocols.
Represented the organization at conferences or trade shows as an expert speaker on relevant topics.
Established effective communication channels between different departments within the organization.
Provided strategic direction to departmental heads regarding resource allocation decisions.
Managed crisis situations, implementing contingency plans to minimize impact on operations.
Managed annual budgeting process, including forecasting and financial analysis to optimize resources.
Implemented process improvements to increase operational efficiency and reduce costs.
Coordinated with marketing to develop branding and promotional strategies.
Facilitated team meetings and workshops to align on goals and strategies.
Led cross-functional teams to achieve project milestones, ensuring collaboration and efficiency.
Oversaw quality assurance efforts to maintain high standards of product and service delivery.
Guided change management initiatives to ensure smooth adoption of new business practices.
Monitored compliance with industry regulations and company policies to mitigate risk.
Directed market research and analysis to identify trends and inform business decisions.
Negotiated high-value contracts with suppliers and clients to improve cost-effectiveness.
Conducted performance reviews and provided feedback to direct reports for career development.
Implemented customer service excellence standards to enhance client satisfaction and loyalty.
Analyzed competitive landscape to adjust strategies and maintain competitive advantage.
Established and maintained relationships with key stakeholders to support business objectives.
Reported to executive leadership on performance metrics, challenges, and strategic opportunities.
Coordinated with IT department to implement new technologies and systems enhancements.
Developed and implemented strategic business plans to drive growth and profitability.
Oversaw talent acquisition, training, and development programs to build high-performing teams.
Identified and pursued new business opportunities to expand market presence and revenue streams.
Evaluated individual and team business performance and identified opportunities for improvement.
Implemented quality control measures to uphold company standards.
Interviewed prospective employees and provided input to HR on hiring decisions.
Mediated conflicts between employees and facilitated effective resolutions to disputes.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Proposed or approved modifications to project plans.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Created and managed budgets for travel, training, and team-building activities.
Reviewed completed work to verify consistency, quality, and conformance.
Delegated work to staff, setting priorities and goals.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Organized team activities to build camaraderie and foster pleasant workplace culture.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Resolved customer inquiries and complaints requiring management-level escalation.
Recruited and trained new employees to meet job requirements.
Produced thorough, accurate and timely reports of project activities.
Analyzed business performance data and forecasted business results for upper management.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Assigned work and monitored performance of project personnel.
Planned and led team meetings to review business results and communicate new and ongoing priorities.
Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Quality Control Executive
Windlas Biotech Pvt Ltd
Dehradun
04.2009 - 03.2012
Collaborated with cross-functional teams to ensure that all products meet customer expectations regarding quality, reliability, durability.
Analyzed data from inspection results to identify trends in product defects or non-conformances.
Evaluated supplier performance based on criteria such as cost, delivery times, product quality.
Recommended changes or improvements in procedures or equipment based on inspection findings or customer feedbacks.
Provided guidance on the implementation of new procedures related to quality assurance.
Monitored production processes for conformance to established standards and specifications.
Trained personnel on proper methods for inspecting products, processes, services in accordance with company policies, procedures.
Assisted in developing quality management systems based on ISO 9001 standards.
Investigated customer feedbacks and resolved issues promptly by providing technical support when necessary.
Assisted other departments with troubleshooting problems related to product quality issues.
Performed regular quality control inspections and audits to ensure compliance with safety regulations.
Maintained records of test results, statistical information, and other pertinent documentation related to product quality assurance activities.
Investigated customer complaints regarding product quality or performance issues.
Identified areas of potential risk and developed strategies for addressing them proactively.
Evaluated supplier performance based on their ability to meet quality requirements.
Conducted detailed investigations of customer complaints, identified root causes, and recommended corrective actions.
Established metrics for monitoring the effectiveness of existing quality control protocols.
Ensured that all relevant documents are up-to-date according to applicable regulations.
Conducted root cause analysis on non-conforming products and identified corrective actions.
Developed and implemented process improvement initiatives to increase efficiency and reduce costs.
Participated in internal and external audits as a representative of the Quality Control Department.
Created reports summarizing inspection results and provided recommendations for corrective action plans when needed.
Reviewed engineering designs for adherence to design requirements and industry standards.
Reviewed current standards and policies.
Established procedures and quality standards.
Directed the preparation and execution of internal and external audits, achieving compliance with ISO standards and other regulatory bodies.
Managed company onboarding processes, interviewing, and selecting new quality assurance personnel.
Oversaw supplier quality assurance programs, including audits and performance evaluations, to ensure adherence to company standards.
Managed supplier key performance indicators and checked materials for compliance with specifications.
Represented the quality assurance department in cross-departmental meetings, contributing to strategic planning and operational efficiency.
Completed various financial and quality audits for different departments.
Fostered a culture of quality across the organization by promoting awareness and understanding of quality standards and their importance.
Established and accomplished goals for improvements in profits, quality and delivery.
Created, edited, and updated project manuals and technical documentation used by entire QA team.
Troubleshot product issues and fixed problems.
Facilitated regular quality reviews with senior management, providing insights and recommendations for quality improvement.
Analyzed quality control data to identify trends, root causes of issues, and areas for improvement in processes and product quality.
Collaborated with R&D teams to establish quality criteria for new products, ensuring design for quality and manufacturability.
Established product specifications and quality assurance practices.
Identified needed resources and aligned with project milestones, deliverables, and prioritization for viable production planning.
Managed continuous improvement strategies to improve manufacturing margins and reduce costs.
Negotiated with suppliers and vendors to improve product quality, reduce costs, and ensure timely delivery of materials.
Trained and mentored project leaders to drive culture change toward total quality mindset across production continuum.
Supervised and guided inspectors, technicians, and other staff.
Led sustainability initiatives within the quality department, focusing on waste reduction and improving environmental impact.
Inspected, removed and replaced malfunctioning equipment and tools to minimize workflow disruptions.
Fielded customer complaints and rectified service issues.
Monitored product trends and suggested changes.
Developed and implemented comprehensive quality assurance policies and procedures to meet industry standards and regulatory requirements.
Led cross-functional teams in conducting detailed product audits, identifying quality issues and ensuring compliance with specifications.
Compiled data on quality issues and vulnerabilities and reported findings with suggestions for improvement.
Updated and maintained documentation related to quality assurance processes, procedures, and reports to ensure regulatory compliance.
Utilized statistical process control (SPC) and other quality tools to monitor process capability and product consistency.
Kept records of quality reports and statistical reviews.
Established quality metrics and benchmarks to measure performance and guide strategic decision-making.
Managed the development and maintenance of quality management systems (QMS), ensuring continuous improvement and efficiency.
Coordinated with production and development teams to integrate quality assurance measures into all phases of product lifecycle.
Implemented corrective and preventive action (CAPA) systems, significantly reducing defect rates and improving product reliability.
Trained and mentored quality assurance staff, enhancing their skills and knowledge in quality standards and best practices.
Managed customer complaints and non-conformance issues, ensuring swift resolutions and maintaining high levels of customer satisfaction.
Conducted risk assessments and validation activities to mitigate potential quality and compliance risks.
Collected and analyzed production samples to evaluate quality.
Analyzed quality control test results and provided feedback and interpretation to production management or staff.
Determined optimum points to sample products and created protocols to obtain reliable data.
Sr. Quality Control Officer
Acme Formulation
Nalagarh
01.2008 - 04.2009
Assisted in training personnel on proper use of equipment and techniques used in quality control operations.
Monitored production processes to ensure quality standards were met.
Maintained records related to quality assurance activities such as test results, audit reports.
Verified accuracy of finished product by comparing it against predetermined specifications.
Performed root cause analysis on non-conforming materials and developed corrective action plans.
Inspected incoming raw materials for conformance with specified requirements prior to use in production process.
Utilized a variety of instruments such as calipers, gauges, micrometers and vision systems to perform dimensional checks on parts and assemblies.
Interpreted engineering drawings and specifications to determine acceptance criteria for parts and assemblies.
Ensured timely implementation of corrective measures resulting from internal and external audits findings.
Evaluated new suppliers' capabilities to meet organizational requirements for quality assurance.
Recommended modifications in existing methods or procedures to improve product reliability or cost reduction efforts.
Analyzed data collected from testing activities using statistical methods.
Investigated customer complaints regarding product quality and took appropriate corrective actions when necessary.
Reviewed company processes and identified opportunities for improvement in areas such as safety, efficiency, waste reduction.
Participated in external audits conducted by regulatory agencies or customers' representatives.
Provided technical guidance on the interpretation of Quality Control guidelines and regulations.
Prepared reports indicating compliance status with internal and external standards such as ISO 9000 series.
Conducted periodic inspections and tests of materials, products, or equipment to evaluate quality or performance.
Coordinated with other departments to ensure that all procedures are followed correctly during production process.
Developed detailed inspection plans for each stage in the manufacturing process.
Kept up to date on compliance regulations and institutional policies, implemented new procedures to meet adjusted standards and communicated changes to personnel.
Motivated and encouraged new junior employees.
Assessed systems for safety and operability, identified areas of weakness and implemented changes to promote improvement.
Updated and documented inspection results by accurately completing reports.
Maintained equipment by performing quality assurance checks and reporting damaged or broken equipment to repair companies.
Confirmed the required specifications and measurements of materials that were ordered for projects.
Engaged in client service by assisting with product issues, working to resolve conflicts and processing warranty claims.
Enforced regulatory and institutional compliance in setting by monitoring its day-to-day activities and supporting systems.
Completed various financial and quality audits for different departments.
Collected and analyzed production samples to evaluate quality.
Supervised and guided inspectors, technicians, and other staff.
Troubleshot product issues and fixed problems.
Analyzed quality control test results and provided feedback and interpretation to production management or staff.
Kept records of quality reports and statistical reviews.
Fielded customer complaints and rectified service issues.
Determined optimum points to sample products and created protocols to obtain reliable data.
Monitored product trends and suggested changes.
Established product specifications and quality assurance practices.
Sr. Chemist QC
Nectar Lifesciences Ltd
Derabassi
06.2005 - 01.2008
Maintained accurate records of all experiments, observations, and results according to established protocols.
Conducted experiments to analyze the physical and chemical properties of organic compounds.
Provided technical support to other departments on issues related to chemistry or product development activities.
Analyzed data obtained from laboratory testing and instrumentation to identify trends in product development.
Attended professional conferences and seminars related to advances in polymer science technology.
Prepared detailed reports summarizing experimental results for review by senior management personnel.
Designed and conducted experiments to optimize the composition, processing, and performance of polymer materials.
Developed and tested new chemical formulations for production of polymers.
Coordinated efforts between internal departments such as manufacturing, engineering, marketing, when necessary.
Participated in interdisciplinary teams focused on developing new products or improving existing ones.
Evaluated existing products to determine their suitability for use in various applications.
Researched literature sources for information relating to current developments in the field of chemistry.
Performed statistical analysis on test results to detect patterns or trends in data sets.
Provided guidance and direction to junior chemists regarding proper laboratory techniques and safety protocols.
Assisted with the design, installation, calibration, operation, troubleshooting, maintenance, repair and validation of laboratory equipment used in chemistry research projects.
Identified potential sources of contamination in process operations and developed corrective actions.
Reviewed specifications for raw materials used in manufacturing processes to ensure compliance with regulatory requirements.
Monitored safety regulations pertaining to hazardous chemicals and materials used in laboratory settings.
Developed standard operating procedures for laboratory tests and processes.
Investigated customer complaints concerning product quality issues by performing detailed root cause analyses using analytical techniques such as gas chromatography-mass spectrometry.
Managed multiple projects simultaneously ensuring timely completion within budget constraints.
Set up, maintained and troubleshot lab equipment.
Wrote, evaluated, and updated laboratory documentation and standard operating procedures.
Collected, reviewed, modeled and interpreted lab data.
Organized, analyzed and prepared data research reports in compliance with operations and record-keeping standards.
Ordered supplies, inventoried chemicals and materials and summarized and recorded data to meet control and research requirements.
Monitored packaging and storage of hazardous materials and waste to comply with laboratory, state and federal safety regulations.
Created chemical compound techniques and prepared materials for publication in peer-reviewed journals.
Conducted normal and specialized tests to show behaviors and properties of gases, liquids, and solids.
Tested product samples for specific gravity, chemical characteristics, pH levels, concentrations and viscosities.
Induced chemical reactions using mixtures and catalysts and recorded test results.
Formulated and tested product functionality to meet specified requirements and long-term success.
Completed standardized and groundbreaking tests on inorganic and organic compounds and wrote batching formulas on approved laboratory formulations.
Made decisions and executed changes based on process data, quality checks and test results to keep products at target and within specifications.
QC Chemist
Alpha drugs Ltd.
Lalru
01.2003 - 05.2005
Participated in internal audits of manufacturing operations related to Quality Control procedures.
Calibrated lab instruments regularly according to manufacturer's instructions.
Reviewed existing SOPs related to QC processes and updated them as necessary.
Conducted laboratory tests on incoming raw materials to ensure compliance with established specifications.
Monitored environmental conditions inside the facility that may affect product quality such as temperature, humidity.
Reported any issues or discrepancies found during testing activities to the Quality Manager promptly.
Performed chemical and physical analyses of raw materials, in-process samples, and finished products to ensure quality control standards are met.
Developed new methods for testing raw materials and finished products as needed.
Investigated customer complaints regarding product quality or performance issues.
Implemented continuous improvement initiatives designed to improve overall product quality.
Evaluated test results for accuracy and completeness prior to release of product or materials.
Trained new personnel on proper techniques for performing laboratory tests accurately and efficiently.
Assisted in developing Standard Operating Procedures for Quality Control processes within the plant environment.
Managed inventory of supplies required for laboratory operations such as glassware, reagents.
Assisted in the development of SOPs related to quality control processes.
Investigated customer complaints related to product quality, identified root cause and implemented corrective actions accordingly.
Provided technical support regarding quality assurance issues to other departments within the organization.
Maintained detailed records of all testing activities performed according to GMP regulations.
Provided technical support to other departments within the organization.
Inspected equipment used in the production process to ensure it is functioning properly.
Ensured all chemicals used in laboratory analysis were stored safely according to safety protocols.
Analyzed data from laboratory testing using statistical tools such as Minitab and Excel software programs.
Assisted with troubleshooting efforts when problems arose during the production process.
Interpreted data and employed technical expertise to perform sophisticated analytical procedures.
Prepared test solutions, compounds and reagents for laboratory tests.
Controlled tool modeling and implementation.
Devised new analytical methods and optimized existing techniques.
Analyzed samples submitted for testing and reported results.
Documented analytical testing records, lab-scale trials and lab evaluations.
Maintained technical datasheets, MSDS and catalog information.
Followed and enforced EPA regulations and led implementation and management of quality control program.
Oversaw lab equipment installations, calibrations and maintenance.
Studied deviations from established specifications or parameters in results.
Monitored and controlled lab capital and operating expenses.
Noted environmental, health and safety concerns regarding sample storage, analysis and disposal.
Performed range of chemical tests, interpreted results and made batch adjustments.
Created and documented test procedures and updated or expanded existing procedures.
Evaluated daily performance and accuracy of lab technicians.
Supported maintenance of gas chromatographic equipment and octane testing equipment.
Presented reports and information to department staff and leaders.
Partnered with staff to manage updates to laboratory computer system.
Kept lab according to set standards by calibrating equipment and performing preventive maintenance.
Followed safety procedures when handling materials and discarding waste.
Documented test observations in reports.
Maintained quality by analyzing test samples and providing interpretations for industry reports.
Ordered supplies, inventoried chemicals and materials and summarized and recorded data to meet control and research requirements.
Organized, analyzed and prepared data research reports in compliance with operations and record-keeping standards.
Tested product samples for specific gravity, chemical characteristics, pH levels, concentrations and viscosities.
Formulated and tested product functionality to meet specified requirements and long-term success.
Monitored packaging and storage of hazardous materials and waste to comply with laboratory, state and federal safety regulations.
Created chemical compound techniques and prepared materials for publication in peer-reviewed journals.
Completed standardized and groundbreaking tests on inorganic and organic compounds and wrote batching formulas on approved laboratory formulations.
Induced chemical reactions using mixtures and catalysts and recorded test results.
Made decisions and executed changes based on process data, quality checks and test results to keep products at target and within specifications.
Conducted normal and specialized tests to show behaviors and properties of gases, liquids, and solids.
Education
Master of Science -
M.J.P. Rohilkhand University Bareilly
Dhampur
06-2002
Bachelor of Science -
M.J.P. Rohilkhand University Bareilly
Dhampur
06-2002
Skills
Quality control
Regulatory compliance
Process improvement
Statistical analysis
Root cause analysis
Team management
Employee training
Data analysis
Audit management
Technical documentation
Problem solving
Risk assessment
Test method validation
Corrective action planning
Quality system development
Quality assurance management
Documentation review
Quality control techniques
Multitasking
Process validation
Budget management
Continuous improvement
Inventory control
Teamwork
Specification review
Training and development
Budget preparation
Decision-making
Quality assurance experience
Certification
Approved in Chemical & instrumentation from uttrakhand drug authority
Affiliations
Successfully implementation Lims in quality control