Chaunzey Anderson
Indianapolis
Summary
Dynamic Assistant Manager at Planet Fitness with proven expertise in team leadership and customer service. Successfully trained and onboarded new staff, enhancing operational efficiency and member satisfaction. Skilled in conflict resolution and task delegation, fostering a collaborative environment that promotes accountability and high performance.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Planet Fitness
04.2024 - Current
Education Skills
- Assist with daily gym operations to ensure a safe, clean, and customer-focused environment.
- Supervise team members during shifts, assign tasks, and ensure completion of operational duties.
- Train and onboard new hires on company policies, customer service standards, and operational procedures.
- Resolve customer complaints professionally using conflict resolution and problem-solving skills.
- Support scheduling, shift coverage, and adherence to workplace policies.
- Monitor front desk operations, member check-ins, and facility standards to maintain efficiency and member satisfaction.
- Promote teamwork, accountability, and consistent service performance.
Education
High School Diploma -
Emmerich Manual Highschool
Indianapolis, IN06.2023
Skills
- Team Leadership
- Staff Training
- Customer Service
- Conflict Resolution
- Time Management
- Task Delegation
- Performance Management
Timeline
Assistant Manager
Planet Fitness
04.2024 - Current
High School Diploma -
Emmerich Manual Highschool