Chavan Amol Ramrao
Senior Debt Management Executive
Majalgaon
Summary
Knowledgeable debt management with solid background in bank recovery processes and techniques. Successfully negotiated repayment plans and facilitated asset recovery in various challenging scenarios. Demonstrated expertise in conflict resolution and effective communication.
Experienced with debt recovery and asset reclamation strategies. Utilizes negotiation skills to achieve successful repayment agreements. Knowledge of legal recovery procedures and adept in conflict resolution.
Overview
4
4
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Senior Debt Management Executive
Navi Fintech
Pune, India
05.2024 - Current
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Maintained high volume of calls and met demands of busy and productive group.
- Worked with customer to create debt repayment plan based on current financial condition.
- Conducted skip tracing to locate hard-to-find debtors, leading to increased recovery rates.
- Deployed automated system tracking and skip tracing to locate hard-to-find, re-located customers.
Recovery agent
Armeka Financial Consultants Pvt.Ltd
Pune, India
02.2022 - 11.2024
- Attended regular training sessions to stay updated on industry best practices and changes in legislation, enabling effective application of knowledge in daily tasks.
- Deployed automated system tracking and skip tracing to locate hard-to-find, re-located customers.
- Compiled and analyzed data for review by senior management of loan loss reports to measure portfolio performance.
- Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate.
- Initiated repossession process or service disconnection upon failure of other collection methods.
- Monitored customer accounts for payment delinquency and initiated collection efforts.
- Negotiated payment plans with customers to prevent accounts from entering collections.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
- Recovered outstanding debts by negotiating payment plans and settlements with clients.
- Streamlined internal processes by identifying areas for improvement and implementing new procedures where necessary, resulting in increased efficiency within the department.
Education
B.Tech - Information Technology
Aditya Engineering College
Beed, India 04.2001 -
Skills
Customer relations
Team player
Team leadership
Administrative skills
Team building
Analytical skills
Communication skills
Leadership/communication skills
Certification
MS-CIT
Declaration:
Looking for a challenging job with greater responsibility & having good chance for growth, I would like to explore myself in your organization, I declare that the above information is true with best of my knowledge. Place : Date : You're faithfully ChavanAmolRamrao
Timeline
Senior Debt Management Executive
Navi Fintech
05.2024 - Current
Recovery agent
Armeka Financial Consultants Pvt.Ltd
02.2022 - 11.2024
B.Tech - Information Technology
Aditya Engineering College
04.2001 -