Chavi Jain
LONDON
Summary
An enthusiastic manager, who is keen to engage in marketing, public relations, brand management, digital media presence and the overall functioning of an organisation. Decisive leader, a keen learner and a strong performer with a versatile approach to working with an open-minded view towards life. Motivated Service Worker with exceptional social skills and communication abilities. Pursues every opportunity to proactively address issues. Dedicated to handling everything with care and looking after everything properly. Results-oriented, and proficient in developing creative marketing collateral for diverse projects. Establishes clear standards and enforces protocols for consistent, high-quality results.Decisive planner and analytical problem solver with skills in managing teams to meet stringent objectives. Personable and collaborative demeanour demonstrated through polished communication and willingness to apply team feedback to resolve challenges. Extremely keen on seeking and maintaining a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, marketing and management and problem-solving skills and a soft yet bold approach towards everything.
Overview
3
3
years of professional experience
1
1
Language
Work History
Assistant General Manager
Suresh Chand Jain and sons
New Delhi , DL
2022.12 - Current
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Created spreadsheets to track client progress and document billable hours.
- Negotiated settlements and mediated disputes to create mutually beneficial solutions and maintain positive relationships.
- Contacted clients to schedule appointments and discuss progress of cases.
- Identified appropriate marketing channels and target customers for campaigns.
- Created documentation outlining research findings for use by project managers, customers, and other marketing staff to make accurate decisions about future plans.
- Wrote engaging and successful marketing, advertising, and website copy.
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Onboarded new team members and coached personnel in marketing tasks.
Store Manager in Training
Charming Retail Enterprises
New Delhi , DL
2020.10 - 2021.07
- Supervised guests at front counter, answering questions regarding products.
- Managed inventory control, cash control, and store opening and closing procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Approved regular payroll submissions for employees.
- Completed point of sale opening and closing procedures.
- Developed and implemented successful staff incentive programs to motivate employees.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Education
Bachelor of Arts - international development and economics
Kings College London
London 08/2016 - 04/2019
postgraduate diploma - fashion business management
University of arts london
london 09/2019 - 09/2020
Master of Science - International business management and marketing
University of westminster
London 08/2021 - 05/2022
Skills
Business operations knowledge
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Assistant General Manager
Suresh Chand Jain and sons
2022.12 - Current
Store Manager in Training
Charming Retail Enterprises
2020.10 - 2021.07
Bachelor of Arts - international development and economics
Kings College London
08/2016 - 04/2019
postgraduate diploma - fashion business management
University of arts london
09/2019 - 09/2020
Master of Science - International business management and marketing
University of westminster
08/2021 - 05/2022
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