CHAVVA VENU MADHAV
Summary
Proactive IT Support Specialist with 3 years of experience at IVIS International Pvt. Ltd. Proficient in deploying and managing Raspberry Pi and Banana Pi systems, as well as Hikvision and UNV cameras. Demonstrated ability to provide technical guidance to field engineers and ensure seamless operations. Skilled in Linux, particularly Ubuntu Server, for troubleshooting and system management. Recognized for effectively handling support calls and maintaining high system uptime levels.
Overview
5
5
years of professional experience
Work History
IT-SOURCER
SIGMA SYSTEM
05.2024 - Current
- Sourced and screened an average of 80+ candidates per month across various industries, including finance, marketing, and customer service
- Developed and maintained a diverse talent pipeline, reducing time -to-hire by 20%
- Conducted initial interviews to evaluate candidates qualifications, cultural fit, and career aspirations
- Partnered with hiring managers to define role requirements and tailored sourcing strategies, resulting in a 25% increase in quality hires
- Utilized social media platforms and job boards to proactively identify and engage passive candidates
- Implemented a new applicant tracking system, improving the efficiency of the recruitment process by 30%
- Supported the recruitment team in sourcing and screening candidates for IT positions
- Assisted in managing candidate data within JobDiva and ensured timely updates on recruitment progress
- Coordinated and scheduled interviews, providing a seamless experience for both candidates and hiring managers
- Conducted reference checks and background screenings, ensuring compliance with company policies
IT-Support Executive
IVIS
08.2020 - 05.2023
- Utilized Linux, specifically Ubuntu Server, for server management and troubleshooting
- Utilized CRM tools to create and manage support tickets, streamlining the support process
- Provided real-time guidance to field engineers over the phone
- Handling our Field Engineers Calls and guide them
- Resolving Tickets like Camera Disconnected and Resolution Issue, Database issue
- Resolve the tickets issue through remote
- Check the logs and disk usage
- Set up, configured, and maintained Hikvision and UNV cameras, ensuring system integrity
- Configuration of remote access utilities, providing user access control on services like Telnet
- I here declare that the above written particulars are best of my knowledge and belief
- Regularly applied system updates, patches, and upgrades to maintain system integrity
- Configured network interfaces, managed DNS settings, and resolved network connectivity issues
- Responded to and resolved support tickets, escalating complex issues to higher- level support when necessary
Accessibility
ACRUX
12.2019 - 04.2020
- Labels - Used by assistive technologies, like VoiceOver or TalkBack
- Text contrast - Ratio between text or images and background color
- Hit area size - Area designated for user interaction
- Conducted comprehensive accessibility audits of web and mobile applications, identifying and addressing WCAG compliance issues
- Developed and implemented accessibility guidelines and best practices, ensuring all digital content is accessible to users with disabilities
- Collaborated with design and development teams to integrate accessible design principles into the product development lifecycle
- Delivered training sessions and workshops on accessibility standards and tools, increasing team awareness and competence in accessibility practices
- Utilized assistive technologies, such as screen readers and voice recognition software, to test and validate the accessibility of digital products
Education
Bachelor of Science -
NALANDA DEGREE COLLEGE
Vijayawada08.2019
Skills
- HTML
- CSS
- Javascript
- Reactjs
- SQL
- Nodejs
- BootStrap
- Linux
- EXCEL
- WORD
Projects
- Popular Podcasts (Podcasts Page),
- Developed a website where users can see different podcasts by different people and each podcast with speaker name and number of episodes., HTML, CSS, Javascript, Reactjs
- Food Munch,
- Developed a responsive website for Food Store where users can see a list of food items, detailed information about a food item, offers., HTML, CSS, Javascript, Reactjs
- VR Products Store,
- A one-stop destination for all things VR, featuring an extensive product catalog, informative blogs, and convenient contact options., HTML, CSS, Javascript, Reactjs
Languages
English
Upper Intermediate
B2
Telugu
Advanced
C1
Timeline
IT-SOURCER
SIGMA SYSTEM
05.2024 - Current
IT-Support Executive
IVIS
08.2020 - 05.2023
Accessibility
ACRUX
12.2019 - 04.2020
Bachelor of Science -
NALANDA DEGREE COLLEGE
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