Adobe Learning Manager
Chaya Hegde
Learning and Development
Summary
Dynamical Person with strong Analytical and Communication skills, can work in a team and individually by giving the best of my skills and experience to solve problems efficiently and achieve productivity goals set by the company and my work group.
LMS professional with proven ability to manage and enhance e-learning platforms. Adept at implementing system upgrades and providing technical support to ensure seamless operation. Strong focus on team collaboration and achieving results, with reputation for adaptability and reliability.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
Senior Associate
Publicis Groupe
11.2022 - 07.2025
- Attended meetings and took on leadership role as point of contact for projects.
- Proposed and created system design models, specifications, diagrams and charts to provide direction to peers.
- Managed vendor relationships effectively during implementation projects to ensure timely delivery of resources and support when needed.
- Provided ongoing learner support, addressing inquiries related to course access, progress tracking, and certification requirements.
- Acted as a liaison between stakeholders and developers to ensure accurate translation of requirements into system enhancements or customizations.
- Increased course completion rates by implementing user-friendly design elements and intuitive layouts.
- Achieved higher levels of learner engagement with interactive multimedia elements incorporated into courses.
- Assisted in budget planning activities related to purchasing additional licenses or expanding system capacity.
- Ensured seamless integration of third-party tools and applications within the LMS environment.
- Facilitated smoother communication among team members by setting up discussion forums within the LMS environment.
- Enhanced user experience by optimizing the LMS platform and streamlining navigation.
- Developed comprehensive training materials for employees, resulting in improved efficiency and understanding of the LMS system.
Senior Associate
Xpheno India Pvt Lmt (Working for Adobe)
04.2022 - 11.2022
- Managed multiple projects simultaneously while maintaining high-quality deliverables under tight deadlines.
- Developed instructor-led training materials that supported face-to-face classroom instruction for blended learning environments.
- Designed course materials and supported implementation.
- Developed assessments and user polls to evaluate course effectiveness, altering content and delivery to achieve learning goals.
- Contributed to development of comprehensive employee training courses.
- Conducted thorough needs analysis to identify gaps in existing training programs, leading to targeted curriculum updates.
- Managed multiple integration projects simultaneously while adhering to deadlines and budget constraints.
- Coordinated with vendors during implementation phases to ensure successful completion of third-party integrations.
- Ensured seamless communication between software applications through thorough API testing and debugging.
LMS Administrator
GP Strategies
11.2021 - 04.2022
- Maintained comprehensive records of training completions, certifications earned, and other relevant data points for reporting purposes.
- Established strong working relationships with vendors, ensuring timely support for technical issues and software upgrades.
- Contributed to organizational growth by collaborating with HR teams on employee onboarding programs utilizing the LMS platform.
- Managed content updates and ensured timely delivery of e-learning materials to users.
- Streamlined administrative processes through efficient management of user accounts, permissions, and roles within the LMS system.
- Reduced manual workload through automation of enrollment processes for new courses or programs offered through the LMS system.
- Resolved issues and escalated problems with knowledgeable support and quality service.
Training Coordinator
Quanticate International Ltd
01.2020 - 11.2021
- Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.
- Facilitated communication between trainers and participants before and after sessions to ensure clear expectations and follow-up support were provided as needed.
- Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
- Provided ongoing coaching and mentoring support for employees seeking professional growth and development.
- Conducted thorough needs assessments to identify skill gaps and develop appropriate training solutions.
- Cultivated strong relationships with stakeholders at all levels of the organization, fostering trust and collaboration in support of shared learning objectives.
- Coordinated with subject matter experts to ensure training content was accurate, relevant, and up-to-date, improving course effectiveness.
- Reduced training costs by negotiating with external vendors for high-quality, cost-effective training materials and resources.
- Developed and implemented successful onboarding program.
- Designed and delivered web-based, self-directed learning materials.
LMS Administrator
FACE (Focus Academy for Career Enhancement)
06.2017 - 01.2020
- Conducted Training Needs Analysis (TNA) aligned with organizational goals. Rolled out technical and soft-skills training programs across functions.
- Supported ISO-related and internal policy training to maintain compliance.
- Handled 6000+ hours of training.
- Managed comprehensive training dashboards, including attendance tracking and training feedback forms.
- Participated in conferences, seminars, and training sessions to keep abreast of developments in the field and integrate relevant information into training programs.
- Maintained accurate training records and documentation.
- Collected and analyzed post-training feedback to evaluate program effectiveness and inform improvements.
Education
Bachelor of Technology - COMPUTER SCIENCE & ENGINEERING
NMAM Institute of Technology
Udupi, India 05.2013 - 05.2017
Skills
Learning management system expertise
undefinedPersonality Traits
- Excellent evaluative assessment and training skills
- Good verbal and written communication skills
- Good interpersonal abilities
- Good teamwork ability
- Adaptability in both professional and Personal
- Keen towards learning and developing new skills
Personal Information
- Date of Birth: 06/10/96
- Gender: Female
Areas Of Interest
- Talent Acquisition or Recruitment
- Training
- Content Development
- Sales and Marketing
Software
Cornerstone OnDemand
Workday
SuccessFactor
PowerBi
MS Excel, MS Word
Articulate 360
Captivate Prime
Timeline
Senior Associate
Publicis Groupe
11.2022 - 07.2025
Senior Associate
Xpheno India Pvt Lmt (Working for Adobe)
04.2022 - 11.2022
LMS Administrator
GP Strategies
11.2021 - 04.2022
Training Coordinator
Quanticate International Ltd
01.2020 - 11.2021
LMS Administrator
FACE (Focus Academy for Career Enhancement)
06.2017 - 01.2020
Bachelor of Technology - COMPUTER SCIENCE & ENGINEERING
NMAM Institute of Technology
05.2013 - 05.2017
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