Excel
Cheethaparambil Jyothi Kumar
Tool Engineering ( 4 Years )
Bengalore
Overview
5
5
Languages
33
33
years of professional experience
4
4
years of post-secondary education
Summary
Customer-oriented General Manager with 33 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Determined Manager with success boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel and operational facets. Expertly balanced targets with resources and optimized long-term success.
Skills
Performance improvement
Work History
General Manager
DENSO International India Pvt. Ltd.
Bangalore
03.2015 - 10.2021
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Launched new, robust business management system, resulting in improved operational insight and planning.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Implemented operational strategies and effectively built customer and employee loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Manager Service & Quality Engineering
DENSO International India Pvt. Ltd.
Bengaluru
03.2009 - 03.2015
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Followed up with customers during and after Sales of products to verify satisfaction.
- Organized camps to boost customer experience and delight
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
Product Design & Development Manager
DENSO India Pvt Ltd.
Noida
04.1999 - 03.2009
- Suggested enhancements to product design that would improve user experience.
- Brainstormed with peers and other members of design team to determine enhancements and product features.
- Managed multiple projects effectively in demanding environment with tight deadlines.
- Contacted proper stakeholders to share changes to project scope and timelines.
- Converted project specifications into drawings and other materials that would be used to create product.
- Negotiated with vendors and manufacturers on pricing, services and scheduled shipping windows.
- Traveled to manufacturing facilities to evaluate product creation and point out potential issues.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Conducted research, gathered information from multiple sources and presented results.
Deputy Manager of Production
DENSO India Pvt Ltd.
Noida
03.1999 - 03.2009
- Assessed manufacturing processes and recommended improvements to increase productivity.
- Determined suitable crew requirements, scheduled employees and worked with Human Resources to meet changing production schedules.
- Directed manufacturing process and procedures to achieve goal of first run capability.
- Addressed personnel issues and scheduling conflicts promptly.
- Managed continuous improvement initiatives to drive gains in quality, flow and output.
- Applied lean practices to balance workflow and eliminate unnecessary steps.
- Sourced materials to keep up with production goals and meet customer demands.
- Oversaw bin fulfillment services, manufacturing and case picking for supply chain orders with rapid turnaround for high-quality and fresh product delivery.
- Standardized production procedures, job roles and quality assurance guidelines.
Education
Tool Engineering - Tool And Die Technology
NTTF
Bengaluru 07.1982 - 08.1986
Accomplishments
- Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
- Supervision - As a member of core team to monitor sales activity and goal achievement. Company grow from 30cr to 4500cr INR
- Business Development: - Spearheaded and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base by 1 to 22 OEM. & 0 to 245 Dealer network.
- Technology Transfer from Japan to India through localization of Products, Equipment & Machineries by make in India saved cost to organization.
Software
2D & 3D CAD
Python
Interests
Bike Riding
Sportsman
Yoga
Photography
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