Chellaganapathy S

Functioning as Lead Support for Global Asset Management (GAME) in the Shell Project.

• Assess and resolve issues raised by business users through incident tickets within the SLA.
• Perform root cause analysis to determine permanent solution and improve overall functionality of business process.
• Coordinate with SAP to implement the standard business solution.
• Collaborated with multiple interface teams to ensure a seamless data transition between SAP and non-SAP systems.
• Facilitated unit testing, integrated testing, user acceptance testing, and updated functional specifications for enhancements entering production.
• Conducted quarterly regression testing to confirm no impact from changes migrating to production.
• Performed a functional health check during kernel updates and disaster recovery testing.

Implemented end-to-end MRO process for Spirit AeroSystems.

• Engaged in S/4 HANA Greenfield implementation covering Development, FUT, UAT, Go-Live, and Hypercare.
• Worked on business requirement gathering, preparation of Functional Specification, unit testing, integration testing, and final solution deployment.
• Developed a customized KPI dashboard in Fiori to display monthly trends, optimizing business performance.