Chelsea Stonebraker
Centerville
Summary
Experienced healthcare operations and human resources professional with leadership experience in an outpatient surgery department. Skilled in employee relations, performance management, payroll and benefits administration, compliance, and team development. Currently pursuing a Master of Science in Management with a concentration in Human Resources. Known for building strong workplace cultures, improving communication across teams, and supporting organizational efficiency in fast paced healthcare settings.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Human Resource Operations Manager
Reid Outpatient Surgery and Endoscopy, LLC.
Richmond, IN
01.2025 - Current
- Managed employee onboarding processes, ensuring compliance with regulatory standards and company policies.
- Developed and implemented HR operational procedures, enhancing overall efficiency in human resources functions.
- Coordinated payroll processing, ensuring accuracy and timely distribution of employee compensation.
- Facilitated employee training programs to promote professional development and enhance team performance.
- Oversaw benefits administration, addressing employee inquiries and resolving issues promptly.
- Conducted regular audits of HR records to maintain data integrity and compliance with legal requirements.
- Supported recruitment efforts by streamlining candidate screening and interview scheduling processes.
- Managed complex employee relations issues, conducting thorough investigations to ensure fair resolutions for all parties involved.
- Oversaw talent acquisition efforts, partnering with hiring managers to define job requirements and identify top candidates in a competitive market.
- Facilitated conflict resolution between employees through mediation techniques, promoting a harmonious working environment.
Surgery Scheduling Supervisor
Reid Outpatient Surgery and Endoscopy, LLC.
Richmond, IN
03.2022 - 01.2025
- Coordinated daily surgical schedules to optimize patient flow and resource allocation.
- Managed communication between surgical teams, patients, and administrative staff to ensure operational efficiency.
- Developed and maintained scheduling protocols to enhance appointment accuracy and reduce cancellations.
- Trained new team members on scheduling software and organizational procedures for improved performance.
- Supported management in the evaluation of scheduling practices, contributing insights for long-term operational enhancements.
Assistant Manager
Hobby Lobby
Richmond, IN
12.2012 - 03.2022
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Coordinated team schedules, optimizing staff allocation to meet customer demands.
- Trained and mentored new employees, fostering a collaborative work environment.
- Implemented inventory management strategies, reducing stock discrepancies and improving accuracy.
- Developed visual merchandising plans, enhancing product displays and driving customer engagement.
- Supervised day-to-day operations to meet performance, quality and service expectations.
School Nurse
Richmond Community Schools
Richmond, IN
02.2015 - 06.2016
- Administered first aid and medications according to established protocols, ensuring student safety and well-being.
- Conducted health screenings and assessments to identify potential health issues among students.
- Developed individualized healthcare plans in collaboration with students, parents, and educators.
- Provided health education programs promoting wellness and disease prevention among the school community.
- Collaborated with school staff to create a safe environment for students with chronic health conditions.
- Trained staff on emergency response procedures, enhancing overall preparedness for medical situations.
RN, Medical-Surgical
Ball Memorial Hospital
Muncie, IN
09.2014 - 02.2015
- Managed patient care for diverse medical-surgical cases, ensuring adherence to best practices and protocols.
- Collaborated with interdisciplinary teams to develop and implement individualized patient care plans.
- Monitored vital signs and assessed patient conditions to identify changes and respond promptly.
- Educated patients and families on treatment plans, medications, and self-care strategies post-discharge.
Education
Master of Science - Human Resources Management
Indiana University East
Richmond, IN08-2026
Bachelor of Science - Nursing
Indiana University East
Richmond, IN05-2014
High School Diploma -
Northeastern JR/SR High School
Fountain City, IN06-2010
Skills
- HR policies implementation
- Employee engagement strategies
- Recruitment and selection
- Organizational development
- Talent acquisition
- Payroll administration
- Onboarding and orientation
- Employee relations management
- Performance evaluation expertise
- Compensation and benefits
- Human resources operations
- Training and mentoring
- Microsoft office proficiency
- Leadership development
- Benefits administration
Certification
Registered Nurse License
- Expires 10/31/2027
Timeline
Human Resource Operations Manager
Reid Outpatient Surgery and Endoscopy, LLC.
01.2025 - Current
Surgery Scheduling Supervisor
Reid Outpatient Surgery and Endoscopy, LLC.
03.2022 - 01.2025
School Nurse
Richmond Community Schools
02.2015 - 06.2016
RN, Medical-Surgical
Ball Memorial Hospital
09.2014 - 02.2015
Assistant Manager
Hobby Lobby
12.2012 - 03.2022
Master of Science - Human Resources Management
Indiana University East
Bachelor of Science - Nursing
Indiana University East
High School Diploma -
Northeastern JR/SR High School