Chelsey Andrews
Ellettsville
Summary
Dynamic Production Team Leader at Geodis Logistics with a proven track record in process improvement and team training. Enhanced inventory accuracy and streamlined operations, resulting in increased efficiency. Strong communicator and problem solver, adept at fostering collaboration and ensuring safety compliance in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Production Team Leader
Geodis Logistics
06.2021 - 05.2024
- Supervised daily operations to ensure efficient workflow and productivity standards.
- Trained and mentored new team members on safety protocols and operational procedures.
- Implemented process improvements that enhanced accuracy in inventory management.
- Coordinated with cross-functional teams to streamline production schedules and resource allocation.
- Monitored performance metrics to identify areas for improvement in production efficiency.
- Led team meetings to address challenges, share best practices, and foster collaboration.
Rural Carrier Associate
United States Postal Service, USPS
01.2018 - 05.2021
- Delivered accurate mail services to rural customers, ensuring timely and efficient delivery.
- Managed daily route logistics, optimizing delivery schedules for maximum efficiency.
- Operated postal vehicles safely while adhering to traffic regulations and safety protocols.
- Maintained detailed records of deliveries and pickups for accurate reporting and accountability.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Implemented route improvements that enhanced delivery times and reduced operational costs.
- Reduced the occurrence of misdelivered mail by diligently verifying addresses before each dropoff.
- Sorted mail according to order of address appearance for easy access in field.
- Signed and received mail with signature requirements upon delivery and loading.
- Improved customer satisfaction by consistently delivering mail accurately and on time.
Dispatcher
Midnight Roadside Service
03.2014 - 05.2016
- Coordinated emergency roadside assistance requests to ensure timely service delivery.
- Utilized GPS and dispatch software to optimize routes for technicians.
- Monitored vehicle status and technician availability throughout shifts.
- Communicated effectively with customers to assess needs and provide updates.
- Implemented process improvements that enhanced response times and service efficiency.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
Stamping Press Operator
TOA
10.2013 - 03.2014
- Operated stamping press machinery to produce high-quality components efficiently.
- Monitored production processes, ensuring compliance with safety and quality standards.
- Conducted routine maintenance on equipment, reducing downtime and improving reliability.
- Trained new operators on best practices and safe handling of materials.
- Collaborated with engineering team to troubleshoot and resolve production issues promptly.
- Implemented process improvements that enhanced workflow efficiency and reduced waste.
Restaurant Hostess
Buffalo Wild Wings
05.2012 - 06.2013
- Greeted and seated guests, ensuring prompt service and exceptional dining experiences.
- Managed waitlists efficiently, optimizing seating arrangements to minimize guest wait times.
- Communicated effectively with front-of-house staff to coordinate smooth operations during peak hours.
- Trained new team members on customer service protocols and restaurant policies for enhanced efficiency.
- Maintained cleanliness and organization of host stand to uphold restaurant standards and guest satisfaction.
- Collaborated with management on special events, assisting in planning and execution for optimal attendance.
- Monitored dining area flow, adjusting seating strategies to enhance overall operational effectiveness during busy periods.
Education
High School Diploma -
Southport High School
Indianapolis, IN05-2013
Skills
- Production supervision
- Team training
- Process improvement
- Inventory management
- Route logistics
- Customer service
- Safety compliance
- Equipment maintenance
- Record keeping
- Time management
- Communication skills
- Problem resolution
Timeline
Production Team Leader
Geodis Logistics
06.2021 - 05.2024
Rural Carrier Associate
United States Postal Service, USPS
01.2018 - 05.2021
Dispatcher
Midnight Roadside Service
03.2014 - 05.2016
Stamping Press Operator
TOA
10.2013 - 03.2014
Restaurant Hostess
Buffalo Wild Wings
05.2012 - 06.2013
High School Diploma -
Southport High School