Chelsey Holtzclaw
Mooresville
Summary
Dynamic and results-driven professional with experience at Healthy Smiles of Indiana, excelling in time management and complex problem-solving. Proven track record in enhancing workflow efficiency and client satisfaction through effective communication and task delegation. Skilled in inventory management and process improvement, consistently achieving operational excellence.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Expanded Functions Dental Assistant
Healthy Smiles of Indiana
09.2024 - Current
- Assisted with patient intake processes to ensure smooth workflow in dental practice.
- Prepared treatment rooms by sterilizing instruments and organizing necessary supplies.
- Supported dentists during procedures by anticipating needs and providing tools efficiently.
- Educated patients on post-treatment care and oral hygiene practices.
Assistant Manager
Cleaning With Meaning
04.2012 - 09.2024
- Supported daily operations by coordinating team schedules and optimizing task assignments.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Implemented customer service initiatives, enhancing client satisfaction through effective communication.
- Collaborated with team members to streamline processes, improving overall efficiency in workflow.
Receiving Clerk
MSIL Staffing
12.2018 - 07.2019
- Oversaw receiving operations, ensuring accurate documentation and efficient processing of incoming shipments.
- Trained staff on inventory management systems, enhancing team capability and workflow efficiency.
- Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
- Implemented improved tracking procedures for received goods, reducing discrepancies in inventory records.
- Coordinated with suppliers to resolve discrepancies, strengthening vendor relationships and streamlining operations.
- Regularly reviewed invoices and double-checked orders.
Fulfillment Associate
Chewy Warehouse
11.2016 - 08.2018
- Oversaw daily fulfillment operations, ensuring timely and accurate order processing.
- Trained new associates on warehouse procedures and safety protocols.
- Implemented process improvements that enhanced workflow efficiency and reduced errors.
- Managed inventory control, conducting regular audits to maintain stock accuracy.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
- Recorded daily activities for inventory control.
Office Worker
D.W. Holtzclaw Mechanical, Inc.
04.2008 - 05.2016
- Managed office supplies inventory, ensuring optimal stock levels and timely reordering.
- Coordinated schedules, facilitating effective communication among team members and departments.
- Streamlined document management processes, improving retrieval efficiency and organization.
- Assisted in the preparation of reports, enhancing data accuracy and presentation quality.
Education
Associate of Science - Dental Assisting
Ivy Tech Community College of Indiana
Indianapolis, IN09-2024
Skills
- Time management
- Verbal and written communication
- Complex Problem-solving
- Task delegation
Accomplishments
- Documented and resolved inventory and quality control issues which led to overall efficiency and customer satisfaction.
Certification
- RDA - Registered Dental Assistant
Dental Radiology License - September 2024-current
Timeline
Expanded Functions Dental Assistant
Healthy Smiles of Indiana
09.2024 - Current
Receiving Clerk
MSIL Staffing
12.2018 - 07.2019
Fulfillment Associate
Chewy Warehouse
11.2016 - 08.2018
Assistant Manager
Cleaning With Meaning
04.2012 - 09.2024
Office Worker
D.W. Holtzclaw Mechanical, Inc.
04.2008 - 05.2016
Associate of Science - Dental Assisting
Ivy Tech Community College of Indiana
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