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• Adhering to complaints and conducting KYC of all individual and non- individual clients.
• Managed book growth and increasing branch GL.
• Establishing contact-ability with NRI clients and increasing revenue.
• Achieving monthly target of revenue funds etc.
• An effective communicator with excellent customer relationship management to surpass achievement of delivery in service quality norms.
• Fair Knowledge of Forex and Remittance
• Working with clients to help them make the right decisions.
• Insurance sales (cross sell) to obtain profitability of the bank.
• Significant experience in managing operations encompassing, branch operations and business development activities for the bank. Proven abilities in tapping new customer and clientele.
• Working with unparallel enthusiasm and in compromising determination, having inquisitive approach towards learning about new products.
• Promoting and Selling AXIS Bank Products activating on all products in a Month And achieving Sales Targets daily and monthly targets Including Third Party products
• Managing a Book of..CR and Sourcing new NRI Accounts.

• Banking & Insurance Service Sales Professional.
• Demonstrated business acumen in managing the Sales and operations, effectively discharging the functions, and achieving higher rate of target growth
• Promoting and Selling 19 Core HDFC Bank Products activating on all products in a Month And achieving Sales Targets daily and monthly targets Including Third Party products
• Made customers aware of current and new programs and services and Assisted in opening accounts & signing up for new services.
• Proficient in handling quality customer sales, services, operations, organizing process strategies and building relationships with various customer Groups

Promoted and explained insurance products to customers, helping them understand policy benefits and
features.
● Conducted follow-ups with potential clients to maximize conversions for insurance sales.
● Addressed customer concerns, ensuring timely resolution and high satisfaction.
● Handled 100-120 outbound calls per day.
● Educated customers on various insurance plans to match their needs and financial goals.
● Achieved or exceeded daily and monthly targets for customer outreach and product promotion.
● Maintained accurate and detailed records of customer interactions, sales leads, and follow-ups.
● Collaborated with internal teams to ensure smooth processing of insurance applications.
● Built trust and long-term relationships with customers by providing consistent support and follow-ups.
● Handled objections and concerns from customers professionally to maintain a positive brand image.
● Provided after-sales support, assisting clients with policy documentation and claims processes.
● Upsold additional services and products to existing customers based on their needs analysis.
● Raised funds.
● Addressed customer concerns to ensure customer satisfaction