Chennuri Prasad
Technical Writer
Mahabubnagar
Summary
Efficient Technical Writer with 10 years of experience. Extensive understanding of technical research and updating records. Adept at distribution and adaptation to audiences.
An experienced technical writer who is in responsible of transforming complex technical data into writing that is understandable to both technical and non-technical readers.
Overview
10
10
years of professional experience
Work History
Digital Content Developer
The Talent Leaf, Cisco
Bangalore
07.2022
- Authoring Tools: Word, SharePoint, oXygen, Adobe Experience Manager, SnagIt
- Responsibilities:
- Downloading and uploading files and assets from various content systems
- Formatting of content within AEM environment – following style guides to apply correct style classes and rules
- QA of site pages and work: content, links and notifying to PM
- Help and How-To information
- Release notes
Technical Writer
ESoft Labs, Tech Mahindra
Hyderabad
09.2019 - 01.2020
- Authoring Tools: Word, SharePoint, Visio, Photoshop, SnagIt
- Using ServiceNow, documented several areas of the Change Management process
- Designed technical diagrams, flowcharts, and system flows
- Maintained user guides for existing clients' software.
Product Content Specialist
Magna InfoTech, TIBCO Software
Hyderabad
06.2017 - 03.2018
- Authoring Tools: FrameMaker, SharePoint, Visio, Photoshop, SnagIt
- Created, reused, and published documents using XML and DITA
- Case studies, blogs, white papers, and other materials and artefacts were delivered
- Developed user manuals, installation/configuration manuals, and release notes
- Used the Confluence software to help teams collaborate and exchange information.
Technical Writer
Ctrl S Datacenters
Hyderabad
09.2014 - 10.2016
- Authoring Tools: FrameMaker, RoboHelp, SharePoint, SnagIt, Visio, Camtasia
- Worked with a team of three technical writers to coordinate multiple project assignments
- Developed user manuals, training, and tutorials for cloud computing
- Created, reused, and published documents using XML and DITA
- ITIL Process: Documentation was created for the ITSM process, which included Change Management, Incident Management, Problem Management, and Risk Management
- Used Camtasia to create video tutorials
Technical Writer
Rajendra Prasad Chennuri
Hyderabad
05.2014 - 08.2014
- Chennuri Rajendra Prasad 2013 NetEnrich
- All rights reserved
- All other trademarks used herein are the property of their respective owners
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Sr.Technical Writer
CVM Solutions
Hyderabad
12.2009 - 04.2014
- Authoring Tools: FrameMaker, RoboHelp, Help N Manual, SnagIt, and Visio
- Supplier registration, diversity, management, and supply chain management are all documented
- Enterprise migration to the cloud is documented
- Wrote administrator and user guides for SalesForce platform client applications
- Documents for RFPs were created
- Using Single Source Documentation, I created technical guides in a variety of forms, including HTML and PDF.
Technical Writer
Intense Technologies
Hyderabad
06.2008 - 12.2009
- Authoring Tools: FrameMaker, RoboHelp, SharePoint, SnagIt, Visio
- For the products ECCM (Intelligent Enterprise Customer Communications Management), iEIM (Intelligent Enterprise Information Management), and iCM (Intelligent Enterprise Content Management), I wrote administrator and user guides using Adobe FrameMaker.
Technical Writer
Teqnium Consultancy Services Pvt. Ltd
Hyderabad
04.2007 - 05.2008
- Authoring Tools: FrameMaker, RoboHelp, SharePoint, SnagIt, Visio
- Worked with a team of three technical communicators to coordinate multiple project assignments
- Developed a number of distribution-ready deliverables, including online help, training guides, user manuals, and standard operating procedures
- Created a user guide for operations by collecting key information from vendor implementation
- Provided content for an E-Commerce client's shopping cart configuration.
Education
B.E - Mechanical
Osmania University
Skills
SKILLS SUMMARYundefined
Additional Information
- Product documentation for system administrators and developers. Formatting of content within AEM environment – following style guides to apply correct style classes and rules. Writing online help for a software product using industry-standard techniques (such as RoboHelp and Help N Manual). Familiar to MSTP standards. Working knowledge of Agile, Jira, Confluence, and the SDLC. DITA/XML experience technical communication ideas like as topic-based authorship, simplicity, and single-sourcing are well-understood. Using product diagrams, charts, and screenshots to better illustrate the product in accordance with specified document guidelines.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Digital Content Developer
The Talent Leaf, Cisco
07.2022
Technical Writer
ESoft Labs, Tech Mahindra
09.2019 - 01.2020
Product Content Specialist
Magna InfoTech, TIBCO Software
06.2017 - 03.2018
Technical Writer
Ctrl S Datacenters
09.2014 - 10.2016
Technical Writer
Rajendra Prasad Chennuri
05.2014 - 08.2014
Sr.Technical Writer
CVM Solutions
12.2009 - 04.2014
Technical Writer
Intense Technologies
06.2008 - 12.2009
Technical Writer
Teqnium Consultancy Services Pvt. Ltd
04.2007 - 05.2008
B.E - Mechanical
Osmania University
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