Cherise Jackson
Indianapolis
Summary
Professional with proven track record in managing dental office operations, ensuring efficient workflow and high patient satisfaction. Skilled in team collaboration, adapting to changing needs, and driving results. Expertise in scheduling, billing, and maintaining compliance with healthcare regulations. Known for strong leadership, reliability, and effective communication.
Overview
10
10
years of professional experience
Work History
Dental Office Manager
Dental Works Clearwater
03.2024 - Current
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
- Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
- Collaborated closely with dentists to create customized treatment plans that best met individual patient needs while maximizing practice profitability.
Dental Assistant
Dental Works Clearwater
08.2019 - 03.2024
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, ans assisting alongside the doctor with a number of procedures improving dentist efficiency and patient satisfaction.
Army
US Army
10.2015 - 02.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Operated a variety of military vehicles across diverse terrains, ensuring safe and efficient transportation under challenging conditions.
- Prepared comprehensive reports on transport-related incidents and accidents, aiding in the development of improved safety measures.
Education
Associate of Applied Business - Buisness Management
Ivy Tech Community College of Indiana
Indianapolis, IN05-2028
High School Diploma -
Daniel High School
Clemson, SC05-2015
Skills
- Treatment Planning
- Dental software proficiency
- Insurance billing
- Schedule management
- Oral communication
- Patient care
- Office administration
- Building case acceptance
- clinical knowledge
Timeline
Dental Office Manager
Dental Works Clearwater
03.2024 - Current
Dental Assistant
Dental Works Clearwater
08.2019 - 03.2024
Army
US Army
10.2015 - 02.2018
Associate of Applied Business - Buisness Management
Ivy Tech Community College of Indiana
High School Diploma -
Daniel High School
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