Cherukuri Gangaraju

J24 is a network of modern Convenience Grocery stores solving your daily needs

Responsibilities:

Store P&L :-

• Shrinkage Control
• l Manpower Cost Control
• l Expense Control
• l Increase the Sales & Margin

Store operations :-

I am responsible for overseeing the day-to-day activities of the store's

• Stock Availability
• customer service
• Planogram
• FIFO
• Staff Availability
• Store Hygiene
• Store Operating Timings
• Offers Communication
• Expiry tracker
• Missing article book

Growth - Sales :-

• l Accelerated company growth by identifying and implementing innovative marketing strategies.
• l Improved customer retention rates by analyzing key performance indicators and optimizing user experience.

In Store :-

• Whatsapp Activity
• Lucky Draw
• Pick your lucky
• Clearance sale
• weekly once special offer
• Offers announcement inside store
• Price Checking at POS
• Needs to give training for overall Store staff
• Stock Availability
• Floor Stock Display
• Clearance sale
• B1G1
• Promo Offer communication inside store

Near to Store :-

• Pamphlet Distribution
• Kiosk activity
• Auto Announcement

It’s a start-up company for FMCG goods to the super markets, with adopting as franchises

Responsibilities :-

• Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
• Worked with team to identify areas of improvement and devised solutions based on findings.
• Supervised team members to confirm compliance with set procedures and quality requirements.
• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.

Merchandising :-

• I am responsible for given training to team numbers,
• Make sure Handling 5 numbers of team,
• Planogram
• FIFO
• Existing offers
• Price communication
• Offers Communication
• Floor Stock Display
• Clearance sale
• Pricing in POS /Price update in POS
• OOS Report- Out of stock report (SKU NAME & EAN Code)
• Inventory update audit (Inventory in POS Vs Actual stock – 30 Products)

Branding :-

• Glow sign board
• Placards
• Banners
• Flyer

Customer Engagement :-

• Cluster wise increasing the sales value 5% on based on month-wise
• Make sure Handling 15 numbers of team,
• Needs to give training for overall Team & Store staff
• Store side any kind of issues related to customer engagement, I need to resolve the issue
• Take orders from store and covered it with where house team
• For new store supporting
• Every Weekend needs to conduct some marketing activity at stores
• Like :- Whats App activity
• Pamphlet Distribution
• Lucky Draw
• Wheel spin
• Pick your lucky
• Dart Board
• Kiosk activity
• Clearance sale
• Super sale up to 25% off
• weekly once special offer
• Offers announcement inside store
• Online sales
• B1G1
• Promo

• Increased sales by offering advice on purchases and promoting additional products.
• Listened to customer details and offered matching solutions to meet wide range of requirements.
• Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
• Collaborated with team members to achieve monthly sales goals and improve overall performance.
• I am responsible for the stock availability checking, in Online
• New leads convince the customer.

• Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
• Worked with team to identify areas of improvement and devised solutions based on findings.
• Supervised team members to confirm compliance with set procedures and quality requirements.
• Make sure Handling 10 numbers of team
• Conducting camp activities ,apartment activities
• To give demonstration on the customers place,
• Make sure Cold calling to the old customer and new customers,
• Reviewed, implemented and updated company records related to team activities for future reference.