Cheryl Christy

• Managed enterprise-level Projects Portal on SharePoint (~3,000 documents, 30+ communities); ensured accuracy through annual content validation with stakeholders, and obsoleted outdated material.

• Created and maintained portal workflows and content pages, including processes, templates, RACSI lists, and guidelines for global project management standards.

• Partnered with community coordinators across 30+ functions (procurement, cybersecurity, MES, SIS, proposals, etc.) to ensure content accuracy and engagement via Viva Engage.

• Built and automated web analytics dashboards (Power BI, automation, bots) to track portal usage and adoption; improved content performance reporting by 20%.

• Designed and published the monthly PMO Newsletter reaching 10,000+ global users; created videos and multimedia assets to increase engagement and measured readership analytics (top-read articles, user behavior trends).

• Coordinated with global program leaders across multiple regions for accurate content updates, process enhancements, and ad hoc announcements—ensuring compliance with standards.

• Oversaw a support team handling daily document uploads, ticket-based content requests, and user support for portal-related issues.

• Planned and executed various strategic Human Centric Design workshops at an organizational level to drive business goals.

• Managed document control for multiple engineering projects, ensuring compliance with customer and corporate standards.

• Implemented document tracking and approval workflows, improving cycle times and reducing errors.

• Coordinated with cross-functional teams to maintain project documentation and support audits.

• Managed recruitment, onboarding, and employee engagement activities for business units.

• Coordinated training programs and maintained HR documentation.

• Supported HR audits and compliance initiatives.