Cheryl Coleman
Hobart
Summary
Efficient billing professional with years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive.
Overview
42
42
years of professional experience
Work History
Medicaid Biller
CHS
11.2012 - 04.2025
- Biller for Governmental Insurance (Medicaid). & Review billing reports daily, process rebills, and assist with coding corrections.
- Assist with adjustments, Live Portal corrections of claims (to correct for payment) F/U on A/R over 30 - 365 days.
Team Lead
St Luke's Medical Center
11.2002 - 11.2012
- Responsible for the Refund Department of 6 team members.
- For all types of refunds (All Insurance Companies & Patients). Reported & worked under Director & Financial Department.
Team Leader
Scottsdale Healthcare
10.1998 - 09.2002
- Responsible for A/R over 90 - 180 days.
- Collections for Commercial Insurance. Supervised over 8 people on team for attendance, posting of overpayments and refunds for Insurance & Patient's.
- Appeals when needed for Commercial Insurance Payers.
Medical Clerk
Medical Center Management
02.1993 - 08.1997
- Responsible for following up on past due accounts due for collections & over payments of patients for possible refunds, some Government Appeals.
- Responsible for adjustments.
Battalion 9th ORD
US Army
03.1983 - 11.1992
- Was responsible for assisting First Sergeant & working for CWO (Chief Warrant Officer) for inventory of Army Supplies.
Education
Medical Terminology - Medical
Manhattan Medical School
New York, NY02.1993
High school or equivalent - Basic Skills
William A Wirt Sr High School
Gary, IN05.1979
Skills
- Call Center
- Microsoft
- HMS
- Artiva
- Excel
- Customer Service
- Medical Terminology
- Cold Calling
- Medical Billing
- Medical Office Experience
- Negotiation
- Insurance Verification
- Hospital Experience
- Accounts Receivable
- Clerical Experience
- HIPAA
- Office Management
- Phone Etiquette
- Time Management
- Data Entry
- CPT Coding
Military Service
United States Army, Sergeant
Personal Information
Authorized To Work: US
Timeline
Medicaid Biller
CHS
11.2012 - 04.2025
Team Lead
St Luke's Medical Center
11.2002 - 11.2012
Team Leader
Scottsdale Healthcare
10.1998 - 09.2002
Medical Clerk
Medical Center Management
02.1993 - 08.1997
Battalion 9th ORD
US Army
03.1983 - 11.1992
High school or equivalent - Basic Skills
William A Wirt Sr High School
Medical Terminology - Medical
Manhattan Medical School