Summary
Overview
Work History
Education
Skills
Certification
Projects
Timeline
SalesAssociate

Chesi Anne Basil

Associate
Bangalore

Summary

Enthusiastic associate eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in the corporate World . Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

1
1
year of professional experience
3
3
years of post-secondary education
8
8
Certifications
3
3
Languages

Work History

Resolution Advocate Specialist

Amazon
Bangalore
01.2022 - Current
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Worked with customers to understand needs and provide excellent service.

Digital Marketing Intern

Creator Fox Digital Marketing Agency
Bangalore
08.2020 - 11.2020
  • Created engaging content for Pinterest, Facebook and Instagram.
  • Assisted marketing coordinators and graphic designers with website copywriting and proofing.
  • Scheduled social media postings to advertise products and generate site traffic.
  • Wrote interesting copy with eye for current trends and viral potential.
  • Contributed to mock-ups, email campaigns and social media content.
  • Tracked and analyzed web analytics to recommend proactive adjustments to strategies.
  • Prepared persuasive sales and marketing presentation materials to engage clients.

Office Assistant Intern

K.Lakhani & Co , Taxation Consultants
N.I.T Faridabad
12.2020 - 01.2021
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Created and updated records and files to maintain document compliance.
  • Authored business documents to organize and emphasize information quickly and effectively.
  • Identified communication channels to set roadmap to distribute information.
  • Updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Produced letters and memoranda to inform stakeholders of business decisions.

Managerial Intern

KJS Technocrats
Delhi
10.2020 - 12.2020
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Participated in team-building activities to enhance working relationships.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.

Education

Bachelor of Arts - Journalism , English Literature And Psychology

REVA UNIVERSITY
Bangalore
07.2018 - 09.2021

Skills

    Complex problem resolution

undefined

Certification

Graphic Designing from California Institute of Arts

Projects

REVA SUCHI :

Designed , Reported and Edited a newsletter called REVA SUCHI


SHORT FILM :

Contributed in the pre-production and post-production stages of a short film that was assigned to the class as a semester project.


RADIO PRODUCTION :

As part of a semester assignment for the year 2019, wrote a script for radio broadcasting, recorded it, and edited it.


DATING VIOLENCE RESEARCH PAPER :

Conducted research on dating violence and wrote a thesis on it.


COPYWRITING :

Wrote copy for a candy product's advertising and marketing. The written content is intended to raise brand awareness and eventually persuade a person or group to take a specific action.

Timeline

Resolution Advocate Specialist

Amazon
01.2022 - Current

Office Assistant Intern

K.Lakhani & Co , Taxation Consultants
12.2020 - 01.2021

Managerial Intern

KJS Technocrats
10.2020 - 12.2020

Digital Marketing Intern

Creator Fox Digital Marketing Agency
08.2020 - 11.2020

Bachelor of Arts - Journalism , English Literature And Psychology

REVA UNIVERSITY
07.2018 - 09.2021
Chesi Anne BasilAssociate