Chetan Bhavssar

Work History

Arrival Services Ltd

London

10.2021 - 03.2023

Construction: Structure Formation
Collaborating with specialists such as architects, engineers
Pouring concrete, laying slab
Complying with legal requirements, safety and building codes
Following safety procedures, minimising risk, ensuring the use of protective clothing, hard-hat, harnesses and other safety equipment
Ability to understand the architecture drawing and work on it
Reporting the progress to the line supervisor
Knowledge of working in construction sector
Practical skills to operate power tools and machinery
Monitoring the effects of weather on daily task
Chippy and/or concrete Labour
Applied effective time management techniques to meet tight deadlines.
Developed strong communication and organizational skills through working on group projects.
Adaptable and proficient in learning new concepts quickly and efficiently.
Provided professional services and support in a dynamic work environment.
Exercised leadership capabilities by successfully motivating and inspiring others.
Developed and maintained courteous and effective working relationships.
Proved successful working within tight deadlines and a fast-paced environment.
Worked effectively in fast-paced environments.
Passionate about learning and committed to continual improvement.

Country Club International Limited

01.2013

Developing and implementing strategic sales plans that expand a company’s customer base and solidify its presence
Achieving growth and hitting sales targets by successfully managing sales teams and by assessing the team strengths and weaknesses
Establishing productive and professional relationships with key personnel in assigned customer accounts
Building and promoting healthy, long-lasting customer relations by partnering with them
Developing and implementing new sales initiatives, strategies and programmes to capture key demographics
Providing daily reports of field sales success and communicating the Voice of the Customer (VOC) data to superiors.

PWR Events Ltd, Winter

01.2012 - 01.2014

Handling all incoming customer queries and questions
Providing the appropriate service and information or referring clients to another department
Handling and/or referring escalations (to be solve by the management)
Resolving customer complaints and issuing refunds as needed
Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information
Providing quotations and checking product availability
Handling payment transactions
Adhering to a company’s policies and procedures at all times when assisting customers

Reliance Ltd

01.2010 - 01.2011

Cleartrip Ltd

01.2008 - 01.2010

Arranging leisure and corporate tours and holidays
Promoting tours and travel packages on behalf of resorts, travel groups and cruise lines
Updating database with correct personal details and billing information
Invoicing customers for due payments
Taking cash deposits and payments for holidays
Resolving scheduling conflicts and other issues as they come up
Selling holiday insurance plans to travellers
Coordinating the use of bonus miles and other rewards that the clients want to use
Replenishing travel brochures and promotional materials
Handling vendor and traveller phone calls