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Associate Principal Engineer

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The roles and responsibilities of Subject Matter Expert /Operations Lead entail overseeing and managing the team, ensuring that every member works to their fullest potential and delivers their assigned tasks with the highest proficiency. The duties of a leader also involve setting goals, assigning tasks, providing direction, coaching the team members and resolving conflicts.


Experienced analyst prepared for this role with strong focus on data interpretation, financial modeling, and strategic planning. Known for collaboration and delivering results, adaptable to changing needs, and reliable. Skilled in data visualization, problem-solving, and stakeholder communication. Employers value analytical mindset, teamwork, and consistent performance.

Operations Team Lead with 8+ years of experience in service delivery, workforce management, quality assurance, and people leadership within BPM and IT-enabled services. Proven expertise in managing teams of 25+ members, driving KPI performance, improving customer satisfaction, and implementing process improvements. MBA graduate with strong operational, analytical, and coaching skills, seeking growth opportunities in Operations Leadership and Customer Experience roles.

Dynamic professional with extensive experience at Cognizant Technologies Solutions, excelling in quality management and operations. Proven track record in enhancing service delivery and compliance through strategic planning and team leadership. Adept at performance analysis and problem resolution, driving continuous improvement initiatives to elevate operational efficiency.

Tech Support and Product/Application Owner with hands-on experience leading the Volvo Cars project, managing 7+ enterprise applications, handling end-to-end ticket management, license renewals and vendor negotiations. Recognized for excellence in documenting and sprint planning. Adaptive to working with global teams, representing stakeholders in scrum ceremonies, and ensuring smooth application operations.

Strategic and outcome-driven Product Owner with 13+ years in Payments and Banking technology, driving API-led product development, platform integrations, and digital transformation for Corporate and Private clients. Seeking a challenging role to lead inspired teams, solve complex business problems and deliver exceptional value to the clients and organization.

Skilled Software Developer successful at marrying technology and business needs in order to meet changing demands and solve diverse problems. Prepared to leverage several years of experience to take on new role with long-term potential and room for professional growth.

Results-driven Social Media Executive with hands-on experience in content planning, social media management, audience engagement, and performance analysis. Skilled in managing brand accounts, running organic and paid campaigns, creating content calendars, and analyzing insights to improve reach and engagement. Strong understanding of SEO, digital advertising, and emerging social media trends. Adaptable, creative, and eager to learn in fast-paced environments.

Master's student in Data Science & Analytics (GPA 3.83) at SUNY Polytechnic Institute pursuing Graduate Assistant position in College of Arts & Sciences for Fall 2025. Five years of software engineering experience with expertise in programming, data analysis, and backend optimization. Proven track record in AI model evaluation, synthetic data creation, and sustainable computing systems. Strong leadership in cross-functional teams, enhancing efficiency through effective communication and decision-making.

Chetan Borase

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