Chetan Chauhan

• Implemented successful business strategies to increase revenue and target new markets.
• Prepared staff work schedules and assigned team members to specific duties.
• Developed and maintained an online presence through website management and social media.
• Managed customer accounts, including billing and collections.
• Met with service vendors or product suppliers to facilitate delivery.
• Set pricing structures according to market analytics and emerging trends.
• Reviewed sales reports and adjusted sales activities or expenses to better meet budgets.
• Monitored financial objectives and prepared budgets according to projections.
• Created effective business plans to focus strategic decisions on long-term objectives.
• Monitored production processes to ensure quality control standards were met.
• Built and enhanced relationships with clients to boost revenue.
• Streamlined operational processes to increase efficiency and reduce costs.
• Trained, coached and mentored employees to facilitate safety and consistent quality of work.
• Utilized problem solving skills to resolve conflicts between customers or staff members.
• Analyzed financial statements to identify areas of improvement or potential growth opportunities.
• Conducted research into new products and services that could benefit the business.
• Recruited, trained, and supervised staff, fostering a productive and positive work environment.
• Negotiated contracts and agreements to secure advantageous terms.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Conducted market research to identify trends, opportunities, and competitive threats.
• Designed detailed business plans to outline finances, goals and operations of company.
• Hired, supervised, and mentored staff of diverse, talented employees.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Managed daily operations, including inventory control, vendor negotiations, and product pricing.
• Developed business plans and strategies for clients.
• Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
• Maintained client records and information in customer database.
• Developed marketing campaigns to deliver messages to right audience.
• Delegated work to staff, setting priorities and goals.
• Maintained inventory levels by ordering supplies when needed.
• Led marketing efforts to enhance brand visibility and customer engagement through various channels.
• Formed and sustained strategic relationships with clients.
• Liaised with vendors such as to build relationships and negotiate deals.
• Managed organizational budget and finances.

• Coordinated and allocated equipment, supplies and staff for events.
• Created detailed timelines for each event based on client needs and budget restrictions.
• Created program activities, agendas and budgets based on client requirements.
• Monitored all payments made to vendors throughout the planning process.
• Ensured that all safety regulations were met prior to hosting any event.
• Coordinated staff schedules and duties in preparation for events.
• Organized guest support services for guests to meet accommodation, transportation and service needs.
• Developed and maintained event timelines, ensuring all tasks were completed on schedule.
• Managed inventory of event supplies and equipment, ensuring availability and condition for upcoming events.
• Selected catering services for different types of events, balancing cost, menu and term options against client demands.
• Managed event budgets, ensuring all events were delivered within financial constraints.
• Researched current trends in the industry and presented new ideas for upcoming events.
• Followed local regulations for events and obtained necessary permits.
• Drove growth in event management business by continuously researching and implementing improved strategies to exceed client expectations.
• Negotiated contracts with venues, caterers, and entertainment providers to secure favorable terms and pricing.
• Negotiated contracts with vendors including caterers, florists, photographers, and entertainment providers.
• Tracked and reported on key metrics post-event, including attendance, revenue, and participant feedback, to assess success and areas for improvement.
• Directed volunteers at events assisting them with their duties while providing feedback when necessary.
• Designed event themes and coordinated decorations, audio and visual equipment, and promotional materials to enhance event atmosphere.
• Resolved unexpected issues and emergencies during events, maintaining poise and ensuring participant satisfaction.
• Completed day-to-day duties accurately and efficiently.
• Recognized by management for providing exceptional customer service.
• Worked effectively in team environments to make the workplace more productive.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
• Collaborated closely with team members to achieve project objectives and meet deadlines.

Production, Marketing & customer service

• Assembled creative and innovative event attractions based on internal capabilities or outsourced to qualified vendors.
• Maintained relationships with existing clients by providing ongoing customer service.
• Organized venues, budgets, guest lists, catering and event timelines.
• Drove growth in event management business by continuously researching and implementing improved strategies to exceed client expectations.
• Managed budgeting process from planning through execution of events.
• Monitored progress of each project throughout the entire planning process.
• Developed detailed timelines for each event to ensure deadlines were met.
• Negotiated contracts with vendors, securing favorable terms and cost-effective services for event essentials.